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CVE-2022-1038: n/a in HP Inc. HP Jumpstart

High
VulnerabilityCVE-2022-1038cvecve-2022-1038
Published: Mon Nov 21 2022 (11/21/2022, 20:38:03 UTC)
Source: CVE
Vendor/Project: HP Inc.
Product: HP Jumpstart

Description

A potential security vulnerability has been identified in the HP Jumpstart software, which might allow escalation of privilege. HP is recommending that customers uninstall HP Jumpstart and use myHP software.

AI-Powered Analysis

AILast updated: 06/22/2025, 09:06:27 UTC

Technical Analysis

CVE-2022-1038 is a high-severity security vulnerability identified in HP Inc.'s HP Jumpstart software. The vulnerability is classified under CWE-276, which relates to improper privilege management, allowing for potential escalation of privilege. Specifically, this flaw could enable a local attacker with limited privileges (PR:L) to escalate their privileges without requiring user interaction (UI:N). The attack vector is local (AV:L), meaning the attacker must have local access to the affected system. The vulnerability impacts confidentiality, integrity, and availability at a high level (C:H/I:H/A:H), indicating that successful exploitation could lead to full system compromise, including unauthorized access to sensitive data, modification of system files, and disruption of services. HP has recommended uninstalling HP Jumpstart and migrating to the myHP software as a mitigation measure, suggesting that a patch or update for HP Jumpstart is either unavailable or not yet released. The vulnerability was published on November 21, 2022, and while no known exploits are currently reported in the wild, the high CVSS score of 7.8 underscores the critical nature of the issue. The affected versions are detailed in HP's security bulletin, which should be consulted for precise version identification. The vulnerability's local attack vector and requirement for some level of privilege mean that it is most dangerous in environments where multiple users have access to the same machine or where endpoint security controls are lax. Given HP Jumpstart is typically pre-installed on HP consumer and business laptops and desktops, the scope of affected systems includes a broad range of HP devices worldwide.

Potential Impact

For European organizations, the impact of CVE-2022-1038 can be significant, especially in sectors relying heavily on HP hardware such as government agencies, financial institutions, healthcare providers, and large enterprises. The vulnerability allows an attacker with local access to escalate privileges, potentially leading to unauthorized access to sensitive corporate data, disruption of critical services, and the installation of persistent malware. This could result in data breaches, compliance violations (e.g., GDPR), financial losses, and reputational damage. The high impact on confidentiality, integrity, and availability means that critical systems could be fully compromised. Moreover, in shared or multi-user environments, such as corporate offices or public institutions, the risk of exploitation increases. Since HP Jumpstart is often pre-installed on new HP devices, organizations that have recently procured HP hardware may be particularly vulnerable if the software remains installed. The lack of known exploits in the wild currently provides a window for proactive mitigation, but the potential for future exploitation remains high given the vulnerability's characteristics.

Mitigation Recommendations

Immediately identify and inventory all HP devices within the organization that have HP Jumpstart installed by using endpoint management tools or software inventory scans. Uninstall HP Jumpstart software from all affected devices as recommended by HP to eliminate the vulnerable component. Deploy the myHP software as a replacement, ensuring it is obtained from official HP sources and kept up to date. Implement strict local user privilege management policies to limit the number of users with elevated privileges and restrict local access where possible. Enhance endpoint security controls, including application whitelisting and behavior monitoring, to detect and prevent unauthorized privilege escalation attempts. Educate IT staff and end users about the risks associated with local privilege escalation vulnerabilities and the importance of not installing unauthorized software. Monitor security advisories from HP for any updates or patches related to HP Jumpstart and apply them promptly once available. Consider network segmentation and endpoint isolation for devices that cannot have HP Jumpstart uninstalled immediately, to reduce the risk of lateral movement in case of exploitation.

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Technical Details

Data Version
5.1
Assigner Short Name
hp
Date Reserved
2022-03-21T21:10:16.863Z
Cisa Enriched
true
Cvss Version
3.1
State
PUBLISHED

Threat ID: 682d983dc4522896dcbef13b

Added to database: 5/21/2025, 9:09:17 AM

Last enriched: 6/22/2025, 9:06:27 AM

Last updated: 7/12/2025, 10:15:23 PM

Views: 8

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