CVE-2022-35722: Cross-Site Scripting in IBM Jazz for Service Management
IBM Jazz for Service Management is vulnerable to stored cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session. IBM X-Force ID: 231381.
AI Analysis
Technical Summary
CVE-2022-35722 is a stored cross-site scripting (XSS) vulnerability identified in IBM Jazz for Service Management version 1.1.3. This vulnerability allows an authenticated user with limited privileges (PR:L) to inject arbitrary JavaScript code into the web user interface. Because the malicious script is stored persistently, it can execute whenever other users access the affected interface, potentially altering the intended functionality of the application. The vulnerability impacts confidentiality and integrity by enabling attackers to execute scripts in the context of a trusted session, which could lead to credential theft or session hijacking. The CVSS 3.0 base score is 6.4 (medium severity), reflecting that no user interaction is required (UI:N), the attack vector is network-based (AV:N), and the scope is changed (S:C), meaning the vulnerability can affect resources beyond the initially vulnerable component. The vulnerability does not impact availability but can lead to information disclosure and integrity compromise. No known exploits in the wild have been reported to date. The vulnerability is categorized under CWE-79, which relates to improper neutralization of input during web page generation, a common cause of XSS issues. IBM has not provided a patch link in the provided data, so remediation may require applying vendor updates once available or implementing compensating controls. This vulnerability is particularly relevant in environments where IBM Jazz for Service Management is used for IT service management and workflow automation, as exploitation could undermine trust in the platform and expose sensitive operational data or credentials.
Potential Impact
For European organizations using IBM Jazz for Service Management, this vulnerability poses a risk to the confidentiality and integrity of sensitive service management data and credentials. Successful exploitation could allow attackers to steal user credentials or session tokens, potentially leading to unauthorized access to critical IT management systems. This could disrupt IT operations, lead to data breaches, or facilitate lateral movement within the network. Given the role of service management platforms in coordinating IT workflows, compromised systems could impact compliance with European data protection regulations such as GDPR, especially if personal data is involved. The medium severity rating suggests a moderate risk, but the potential for credential disclosure elevates the importance of timely mitigation. Organizations in sectors with high regulatory scrutiny or critical infrastructure may face increased risks if attackers leverage this vulnerability to gain footholds in their environments.
Mitigation Recommendations
1. Apply official patches or updates from IBM as soon as they become available to address CVE-2022-35722. 2. In the absence of immediate patches, implement strict input validation and output encoding on all user-supplied data within the IBM Jazz for Service Management interface to prevent script injection. 3. Employ Content Security Policy (CSP) headers to restrict the execution of unauthorized scripts in the web UI. 4. Restrict user privileges to the minimum necessary, limiting the ability of users to inject content. 5. Monitor logs and user activity for unusual behavior indicative of XSS exploitation attempts. 6. Educate users about the risks of XSS and encourage cautious interaction with suspicious content. 7. Consider deploying web application firewalls (WAFs) with rules tailored to detect and block XSS payloads targeting IBM Jazz for Service Management. 8. Regularly review and audit the configuration and customization of the IBM Jazz platform to minimize exposure to injection points.
Affected Countries
Germany, United Kingdom, France, Netherlands, Italy, Spain, Sweden
CVE-2022-35722: Cross-Site Scripting in IBM Jazz for Service Management
Description
IBM Jazz for Service Management is vulnerable to stored cross-site scripting. This vulnerability allows users to embed arbitrary JavaScript code in the Web UI thus altering the intended functionality potentially leading to credentials disclosure within a trusted session. IBM X-Force ID: 231381.
AI-Powered Analysis
Technical Analysis
CVE-2022-35722 is a stored cross-site scripting (XSS) vulnerability identified in IBM Jazz for Service Management version 1.1.3. This vulnerability allows an authenticated user with limited privileges (PR:L) to inject arbitrary JavaScript code into the web user interface. Because the malicious script is stored persistently, it can execute whenever other users access the affected interface, potentially altering the intended functionality of the application. The vulnerability impacts confidentiality and integrity by enabling attackers to execute scripts in the context of a trusted session, which could lead to credential theft or session hijacking. The CVSS 3.0 base score is 6.4 (medium severity), reflecting that no user interaction is required (UI:N), the attack vector is network-based (AV:N), and the scope is changed (S:C), meaning the vulnerability can affect resources beyond the initially vulnerable component. The vulnerability does not impact availability but can lead to information disclosure and integrity compromise. No known exploits in the wild have been reported to date. The vulnerability is categorized under CWE-79, which relates to improper neutralization of input during web page generation, a common cause of XSS issues. IBM has not provided a patch link in the provided data, so remediation may require applying vendor updates once available or implementing compensating controls. This vulnerability is particularly relevant in environments where IBM Jazz for Service Management is used for IT service management and workflow automation, as exploitation could undermine trust in the platform and expose sensitive operational data or credentials.
Potential Impact
For European organizations using IBM Jazz for Service Management, this vulnerability poses a risk to the confidentiality and integrity of sensitive service management data and credentials. Successful exploitation could allow attackers to steal user credentials or session tokens, potentially leading to unauthorized access to critical IT management systems. This could disrupt IT operations, lead to data breaches, or facilitate lateral movement within the network. Given the role of service management platforms in coordinating IT workflows, compromised systems could impact compliance with European data protection regulations such as GDPR, especially if personal data is involved. The medium severity rating suggests a moderate risk, but the potential for credential disclosure elevates the importance of timely mitigation. Organizations in sectors with high regulatory scrutiny or critical infrastructure may face increased risks if attackers leverage this vulnerability to gain footholds in their environments.
Mitigation Recommendations
1. Apply official patches or updates from IBM as soon as they become available to address CVE-2022-35722. 2. In the absence of immediate patches, implement strict input validation and output encoding on all user-supplied data within the IBM Jazz for Service Management interface to prevent script injection. 3. Employ Content Security Policy (CSP) headers to restrict the execution of unauthorized scripts in the web UI. 4. Restrict user privileges to the minimum necessary, limiting the ability of users to inject content. 5. Monitor logs and user activity for unusual behavior indicative of XSS exploitation attempts. 6. Educate users about the risks of XSS and encourage cautious interaction with suspicious content. 7. Consider deploying web application firewalls (WAFs) with rules tailored to detect and block XSS payloads targeting IBM Jazz for Service Management. 8. Regularly review and audit the configuration and customization of the IBM Jazz platform to minimize exposure to injection points.
Affected Countries
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Technical Details
- Data Version
- 5.1
- Assigner Short Name
- ibm
- Date Reserved
- 2022-07-12T00:00:00.000Z
- Cisa Enriched
- true
- Cvss Version
- 3.0
- State
- PUBLISHED
Threat ID: 682d6c76d4f2164cc92430e6
Added to database: 5/21/2025, 6:02:30 AM
Last enriched: 7/6/2025, 6:24:33 AM
Last updated: 7/25/2025, 11:51:02 AM
Views: 11
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