CVE-2025-37099 is a critical remote code execution (RCE) vulnerability affecting Hewlett Packard Enterprise's Insight Remote Support (IRS) product versions prior to 7.15.0.646. Insight Remote Support is a tool used by organizations to monitor and manage HPE hardware and software environments, providing proactive support and issue resolution. The vulnerability is classified under CWE-94, which relates to improper control of code generation, indicating that the flaw likely involves unsafe handling of user-supplied input that leads to arbitrary code execution. The CVSS v3.1 base score of 9.8 reflects the high severity: the vulnerability can be exploited remotely over the network without any authentication or user interaction, and it impacts confidentiality, integrity, and availability of the affected systems. Successful exploitation would allow an attacker to execute arbitrary code with the privileges of the IRS service, potentially leading to full system compromise, data theft, disruption of support services, or lateral movement within the network. Although no known exploits are currently reported in the wild, the critical nature and ease of exploitation make this a significant threat that requires immediate attention. The absence of patch links suggests that a fix may be forthcoming or that users should upgrade to version 7.15.0.646 or later to mitigate the risk. Given that IRS is often deployed in enterprise environments to support critical infrastructure, this vulnerability poses a substantial risk to organizations relying on HPE hardware and support tools.

For European organizations, the impact of this vulnerability could be severe. Many enterprises, data centers, and service providers across Europe utilize HPE hardware and Insight Remote Support for infrastructure management. Exploitation could lead to unauthorized access to sensitive operational data, disruption of IT support services, and potential compromise of connected systems. This could affect confidentiality of business-critical information, integrity of system configurations, and availability of support services, potentially causing downtime or degraded performance. Given the criticality of infrastructure in sectors such as finance, healthcare, manufacturing, and government, exploitation could have cascading effects including regulatory non-compliance (e.g., GDPR breaches), financial losses, and reputational damage. The remote and unauthenticated nature of the vulnerability increases the risk of widespread exploitation, especially in environments where IRS is exposed to less restricted network segments or the internet.

European organizations should immediately assess their deployment of HPE Insight Remote Support and identify versions prior to 7.15.0.646. The primary mitigation is to upgrade IRS to version 7.15.0.646 or later as soon as the patch is available. Until then, organizations should restrict network access to the IRS management interfaces by implementing strict firewall rules and network segmentation, ensuring that only trusted administrative hosts can communicate with the IRS server. Monitoring network traffic for unusual activity targeting IRS ports and deploying intrusion detection/prevention systems with updated signatures can help detect exploitation attempts. Additionally, organizations should review and harden the permissions and privileges of the IRS service account to limit potential damage from exploitation. Regular backups and incident response plans should be updated to prepare for potential compromise scenarios. Finally, organizations should engage with HPE support channels for the latest advisories and patches.