CVE-2025-37099 is a remote code execution (RCE) vulnerability identified in Hewlett Packard Enterprise's Insight Remote Support (IRS) software versions prior to 7.15.0.646. Insight Remote Support is a tool used by organizations to monitor, manage, and support HPE hardware and software infrastructure remotely. The vulnerability allows an attacker to execute arbitrary code on the affected system without requiring authentication, potentially by sending specially crafted requests to the IRS service. Although specific technical details such as the attack vector, exploited protocol, or vulnerability root cause are not provided, the nature of RCE vulnerabilities typically implies that an attacker could gain control over the system running IRS, leading to unauthorized access, data manipulation, or further lateral movement within the network. The absence of a CVSS score and known exploits in the wild suggests this vulnerability is newly disclosed and may not yet be actively exploited, but the risk remains significant given the critical role IRS plays in enterprise infrastructure management.

For European organizations, the impact of this vulnerability could be substantial. IRS is commonly deployed in data centers and IT environments to streamline support and maintenance of HPE hardware, which is prevalent across many European enterprises and public sector entities. Exploitation could lead to unauthorized control over critical infrastructure management tools, potentially resulting in data breaches, disruption of IT services, or manipulation of hardware monitoring and support functions. This could affect confidentiality, integrity, and availability of enterprise systems. Additionally, compromised IRS instances could serve as a foothold for attackers to escalate privileges and move laterally within corporate networks, increasing the risk of widespread damage. Given the reliance on HPE products in sectors such as finance, telecommunications, government, and manufacturing across Europe, the vulnerability poses a significant operational and security risk.

Organizations should prioritize upgrading Insight Remote Support to version 7.15.0.646 or later, where the vulnerability is addressed. In the absence of an immediate patch, administrators should restrict network access to IRS management interfaces by implementing strict firewall rules and network segmentation to limit exposure to trusted internal IP addresses only. Monitoring and logging of IRS-related activities should be enhanced to detect any anomalous behavior indicative of exploitation attempts. Employing intrusion detection/prevention systems (IDS/IPS) with updated signatures can help identify exploit attempts. Additionally, organizations should review and harden the underlying operating systems hosting IRS, ensuring all security patches are applied and unnecessary services are disabled. Regular backups and incident response plans should be updated to prepare for potential compromise scenarios involving IRS.