Skip to main content

Privacy policy

Last updated:

This privacy policy explains how SEQ SIA collects, uses, and protects personal data when you use Threat Radar, purchase subscriptions, or interact with our services.

Data controller

SEQ SIA is the controller for the personal data processed in connection with Threat Radar.

Data we collect

  • Identification data (name, email address, company details) provided during onboarding.
  • Usage data such as API calls, login timestamps, and threat monitoring preferences.
  • Payment information from Mollie: the payment method and status, and limited details such as the cardholder name, card brand, last four digits, expiry date and issuing country, or the account holder name and IBAN of a bank payment. Your full card number and bank login credentials are entered with Mollie or your bank and are never shared with us.

Purpose and legal basis

We process data to deliver the Threat Radar service, fulfil contracts with customers, issue invoices, comply with legal obligations, and improve our platform. Marketing communication is sent only with explicit consent and can be withdrawn at any time.

Data retention

Account data is retained for the lifespan of the user account and up to five years afterward to meet record-keeping obligations. Threat intelligence usage metrics are stored in aggregated form for analytics.

Sharing and transfers

Payments are processed by Mollie B.V. (Amsterdam, the Netherlands), which receives your email address, name and order details and processes payment data under its own privacy statement. We also share data with trusted processors such as hosting providers and analytics partners necessary to operate the service. All processors are bound by data processing agreements and appropriate safeguards.

Your rights

You have the right to access, rectify, or erase your personal data, restrict processing, object to processing, and request data portability. You may also lodge a complaint with the Latvian Data State Inspectorate. You can download your data or delete your account at any time from Console → Settings, or contact us at radar@offseq.com.

Security

We implement technical and organisational measures to protect personal data, including encryption in transit, access controls, and regular security monitoring. Payment card information is processed exclusively by Mollie, a PCI DSS Level 1 compliant payment provider.