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CVE-2024-13791: CWE-23 Relative Path Traversal in bitpressadmin Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist

0
Medium
VulnerabilityCVE-2024-13791cvecve-2024-13791cwe-23
Published: Fri Feb 14 2025 (02/14/2025, 11:10:57 UTC)
Source: CVE Database V5
Vendor/Project: bitpressadmin
Product: Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist

Description

Bit Assist plugin for WordPress is vulnerable to Path Traversal in all versions up to, and including, 1.5.2 via the downloadResponseFile() function. This makes it possible for authenticated attackers, with Administrator-level access and above, to read the contents of arbitrary files on the server, which can contain sensitive information.

AI-Powered Analysis

Machine-generated threat intelligence

AILast updated: 04/09/2026, 19:36:39 UTC

Technical Analysis

The Bit Assist WordPress plugin contains a relative path traversal vulnerability (CWE-23) in the downloadResponseFile() function, present in all versions up to and including 1.5.2. This flaw allows authenticated attackers with Administrator-level access to read arbitrary files on the server by manipulating file path inputs. The vulnerability has a CVSS 3.1 base score of 4.9, indicating medium severity, with a network attack vector, low attack complexity, and no user interaction required. The impact is limited to confidentiality as it allows reading sensitive files but does not affect integrity or availability.

Potential Impact

Successful exploitation enables an attacker with administrator privileges to read arbitrary files on the server, potentially exposing sensitive data. The vulnerability does not allow code execution or denial of service. There are no known exploits in the wild at this time.

Mitigation Recommendations

Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until an official fix is available, restrict administrator access to trusted users only and monitor for suspicious activity related to file access. Avoid exposing sensitive files on the server and consider disabling or removing the vulnerable plugin if possible.

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Technical Details

Data Version
5.1
Assigner Short Name
Wordfence
Date Reserved
2025-01-29T19:56:49.186Z
Cvss Version
3.1
State
PUBLISHED

Threat ID: 699f6d15b7ef31ef0b56dc00

Added to database: 2/25/2026, 9:43:49 PM

Last enriched: 4/9/2026, 7:36:39 PM

Last updated: 4/12/2026, 9:21:40 AM

Views: 15

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