CVE-2024-31273: CWE-862 Missing Authorization in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin
Missing Authorization vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.3.
AI Analysis
Technical Summary
This vulnerability (CVE-2024-31273) in JS Help Desk – Best Help Desk & Support Plugin is classified as CWE-862 (Missing Authorization). It affects all versions up to 2.8.3 and allows unauthorized network attackers to cause availability impact without requiring privileges or user interaction. The CVSS 3.1 vector indicates network attack vector, low attack complexity, no privileges required, no user interaction, unchanged scope, and impact limited to availability.
Potential Impact
The vulnerability could allow an attacker to disrupt the availability of the affected system by exploiting missing authorization controls. There is no impact on confidentiality or integrity reported. No known active exploitation has been observed.
Mitigation Recommendations
No official patch or remediation level has been provided by the vendor as of the published date. Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until a fix is available, consider restricting access to the plugin's interfaces to trusted users only.
CVE-2024-31273: CWE-862 Missing Authorization in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin
Description
Missing Authorization vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.3.
CVSS v3.1
Score 5.3medium
Affected software
Weaknesses
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
This vulnerability (CVE-2024-31273) in JS Help Desk – Best Help Desk & Support Plugin is classified as CWE-862 (Missing Authorization). It affects all versions up to 2.8.3 and allows unauthorized network attackers to cause availability impact without requiring privileges or user interaction. The CVSS 3.1 vector indicates network attack vector, low attack complexity, no privileges required, no user interaction, unchanged scope, and impact limited to availability.
Potential Impact
The vulnerability could allow an attacker to disrupt the availability of the affected system by exploiting missing authorization controls. There is no impact on confidentiality or integrity reported. No known active exploitation has been observed.
Mitigation Recommendations
No official patch or remediation level has been provided by the vendor as of the published date. Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until a fix is available, consider restricting access to the plugin's interfaces to trusted users only.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- Patchstack
- Date Reserved
- 2024-03-29T16:02:32.141Z
- Cvss Version
- 3.1
- State
- PUBLISHED
- Remediation Level
- null
Threat ID: 69f16510cbff5d86104a9e87
Added to database: 4/29/2026, 1:55:28 AM
Last enriched: 4/29/2026, 9:53:23 AM
Last updated: 6/13/2026, 11:49:22 AM
Views: 18
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