CVE-2024-57726: n/a
SimpleHelp remote support software version 5. 5. 7 and earlier contains a critical vulnerability that allows low-privilege technicians to create API keys with excessive permissions. These API keys can be exploited to escalate privileges to the server administrator role, potentially leading to full system compromise. The vulnerability is identified as CVE-2024-57726 and has a CVSS score of 9. 9, indicating a critical severity. No official patch or remediation guidance is currently provided by the vendor. There are no known exploits in the wild at this time. Users of affected versions should monitor vendor advisories for updates and exercise caution with technician privileges until a fix is available.
AI Analysis
Technical Summary
CVE-2024-57726 is a critical privilege escalation vulnerability in SimpleHelp remote support software versions 5.5.7 and earlier. It allows low-privilege technicians to generate API keys that grant excessive permissions, enabling them to escalate their privileges to server administrator level. This vulnerability is classified under CWE-862 (Missing Authorization) and has a CVSS 3.1 base score of 9.9, reflecting its high impact on confidentiality, integrity, and availability. No patch or official remediation has been disclosed, and the software is not a cloud service, so remediation depends on vendor updates or configuration changes.
Potential Impact
Successful exploitation of this vulnerability allows an attacker with low-level technician access to escalate privileges to full server administrator rights. This can lead to complete compromise of the affected system, including unauthorized access, modification, or destruction of data and control over the server environment. The vulnerability affects confidentiality, integrity, and availability severely as indicated by the CVSS score of 9.9.
Mitigation Recommendations
Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until an official fix is released, organizations should restrict technician privileges, audit API key creation closely, and limit access to trusted personnel only. Monitor for any updates from the vendor regarding patches or configuration changes that mitigate this vulnerability.
CVE-2024-57726: n/a
Description
SimpleHelp remote support software version 5. 5. 7 and earlier contains a critical vulnerability that allows low-privilege technicians to create API keys with excessive permissions. These API keys can be exploited to escalate privileges to the server administrator role, potentially leading to full system compromise. The vulnerability is identified as CVE-2024-57726 and has a CVSS score of 9. 9, indicating a critical severity. No official patch or remediation guidance is currently provided by the vendor. There are no known exploits in the wild at this time. Users of affected versions should monitor vendor advisories for updates and exercise caution with technician privileges until a fix is available.
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
CVE-2024-57726 is a critical privilege escalation vulnerability in SimpleHelp remote support software versions 5.5.7 and earlier. It allows low-privilege technicians to generate API keys that grant excessive permissions, enabling them to escalate their privileges to server administrator level. This vulnerability is classified under CWE-862 (Missing Authorization) and has a CVSS 3.1 base score of 9.9, reflecting its high impact on confidentiality, integrity, and availability. No patch or official remediation has been disclosed, and the software is not a cloud service, so remediation depends on vendor updates or configuration changes.
Potential Impact
Successful exploitation of this vulnerability allows an attacker with low-level technician access to escalate privileges to full server administrator rights. This can lead to complete compromise of the affected system, including unauthorized access, modification, or destruction of data and control over the server environment. The vulnerability affects confidentiality, integrity, and availability severely as indicated by the CVSS score of 9.9.
Mitigation Recommendations
Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until an official fix is released, organizations should restrict technician privileges, audit API key creation closely, and limit access to trusted personnel only. Monitor for any updates from the vendor regarding patches or configuration changes that mitigate this vulnerability.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- mitre
- Date Reserved
- 2025-01-09T00:00:00.000Z
- Cvss Version
- 3.1
- State
- PUBLISHED
- Remediation Level
- null
Threat ID: 69eaec2d87115cfb68c0d95a
Added to database: 4/24/2026, 4:06:05 AM
Last enriched: 4/24/2026, 4:21:01 AM
Last updated: 4/24/2026, 6:54:45 AM
Views: 8
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