CVE-2025-14079: ELEX WordPress HelpDesk & Customer Ticketing System · Missing Authorization
Affects ELEX WordPress HelpDesk & Customer Ticketing SystemSource CVE Database V5
Not known to be exploited · CVSS 5.3 Medium.
Data as of 26 Oct 2026, 07:57 UTC
- EPSS
- 0.3% chance of exploitation in 30 days – higher than 22% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:NExploitation evidence
Disclosed: evidence found.
CVE published 5 Feb 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-26.
What to do
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| elextensionsELEX WordPress HelpDesk & Customer Ticketing System | Affected
| Fixed in– |
AI-suggested
Until a fix is released, restrict plugin usage to trusted users only and consider limiting Subscriber-level access if possible. Monitor for vendor updates regarding an official patch.
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.
References
- wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=cve (opens in a new tab)
- plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.4/includes/class-crm-ajax-functions-one.php (opens in a new tab)
- plugins.trac.wordpress.org/changeset/3449609/ (opens in a new tab)