CVE-2026-102490: Zammad · Improper Privilege Management
Affects ZammadSource CVE Database V5
Exploited in the wild · KEV due 5 Oct 2026 · 10% EPSS : upgrade to 7.2.2 now.
Data as of 14 Nov 2026, 20:43 UTC
- KEV deadline
- US federal agencies must patch by this date; a sensible deadline for everyone else. Other KEV due dates
- EPSS
- 10.9% chance of exploitation in 30 days – higher than 95% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
- Patch
- Available – fixed in 7.2.2, 7.1.0-alpha
CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:A/AU:Y/V:DExploitation evidence
t = 0 is the CVE’s publication on cve.org
Disclosed: evidence found.
CVE published 30 Sep 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: evidence found.
Listed in CISA KEV 2 days after disclosure
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
Timeline
CVE ID reserved
by Dutch Institute for Vulnerability Disclosure (DIVD)
, 31 hours before disclosure
CVE published
on cve.org
, t = 0
In Threat Radar
record ingested
, 28 minutes after disclosure
Added to CISA KEV (opens in a new tab)
exploitation confirmed
, 2 days after disclosure
KEV remediation due
US federal deadline
, 5 days after disclosure
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), CISA KEV (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 14 Nov 2026.
What to do
Upgrade Zammad to 7.2.2; zammad/zammad to 7.1.0-alpha.
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| Zammad GmbHZammad | Affected
| Fixed in
|
GitHubzammad/zammadpkg:github/zammad/zammadOther threats | Affected
| Fixed in
|
Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.
Description
A vulnerability in Zammad GmbH's Zammad DEB and RPM packages allows a local attacker with write privileges as the unprivileged zammad service account to escalate to full root privileges. This occurs because service processes temporarily run as root and execute files writable by the zammad account before dropping privileges. The affected services automatically restart without administrator intervention, enabling rapid privilege escalation. Only DEB and RPM package installations are affected; source and official container image installations are not impacted. All released packaged versions from 1.5.0 up to but not including 7.2.2 and 7.1.0-alpha are vulnerable.
References
- csirt.divd.nl/DIVD-2026-00015 (opens in a new tab)
- csirt.divd.nl/CVE-2026-102490 (opens in a new tab)
- cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-102490 (opens in a new tab)
- zammad.com/en/advisories/cve-2026-102489-cve-2026-102490 (opens in a new tab)
- community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2 (opens in a new tab)
- github.com/zammad/zammad/security/advisories/GHSA-p97w-927q-8vxq (opens in a new tab)