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VulnerabilityPublished Updated

CVE-2026-102490: Zammad · Improper Privilege Management

Affects ZammadSource CVE Database V5

0
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Exploited in the wild · KEV due 5 Oct 2026 · 10% EPSS : upgrade to 7.2.2 now.

Data as of 14 Nov 2026, 20:43 UTC

CVSS 4.0 base score
8.5High
How severe the flaw is on the 0–10 CVSS scale.
KEV deadline
 US federal agencies must patch by this date; a sensible deadline for everyone else. Other KEV due dates
EPSS
10.9% chance of exploitation in 30 days – higher than 95% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch
Available – fixed in 7.2.2, 7.1.0-alpha
CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:A/AU:Y/V:D

Exploitation evidence

t = 0 is the CVE’s publication on cve.org

  1. Disclosed: evidence found.

    CVE published 30 Sep 2026

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponized: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: evidence found.

    Listed in CISA KEV 2 days after disclosure

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

Timeline

  1. CVE ID reserved

    by Dutch Institute for Vulnerability Disclosure (DIVD)

    , 31 hours before disclosure

  2. CVE published

    on cve.org

    , t = 0

  3. In Threat Radar

    record ingested

    , 28 minutes after disclosure

  4. , 2 days after disclosure

  5. KEV remediation due

    US federal deadline

    , 5 days after disclosure

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), CISA KEV (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 14 Nov 2026.

What to do

Upgrade Zammad to 7.2.2; zammad/zammad to 7.1.0-alpha.

Affected software

ProductAffectedFixed in
Zammad GmbHZammadAffected
  • >=1.5.0 <7.2.2
Fixed in
  • 7.2.2
GitHubzammad/zammadpkg:github/zammad/zammadOther threatsAffected
  • >=1.5.0 <7.1.0-alpha
Fixed in
  • 7.1.0-alpha

Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.

Description

A vulnerability in Zammad GmbH's Zammad DEB and RPM packages allows a local attacker with write privileges as the unprivileged zammad service account to escalate to full root privileges. This occurs because service processes temporarily run as root and execute files writable by the zammad account before dropping privileges. The affected services automatically restart without administrator intervention, enabling rapid privilege escalation. Only DEB and RPM package installations are affected; source and official container image installations are not impacted. All released packaged versions from 1.5.0 up to but not including 7.2.2 and 7.1.0-alpha are vulnerable.

References

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