CVE-2026-115972VulnerabilityPublished 10/24/2026

CVE-2026-115972: Missing Authorization in FaveoSuite Faveo Helpdesk

Affects FaveoSuite Faveo HelpdeskSource CVE Database V5

Not known to be exploited · CVSS 6.9 Medium.

Data as of 10/24/2026, 22:10:06 UTC

CVSS 4.0 base score

6.9Medium

How severe the flaw is on the 0–10 CVSS scale.

Exploitation: Not in CISA KEV, no exploitation reported

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:X

Attack Vector: Network
Attack Complexity: Low
Attack Requirements: None
Privileges Required: None
User Interaction: None
Vulnerable system confidentiality: None
Vulnerable system integrity: Low
Vulnerable system availability: None
Subsequent system confidentiality: None
Subsequent system integrity: None
Subsequent system availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable system is bound to the network stack and the set of possible attackers extends beyond the other options listed below, up to and including the entire Internet. Such a vulnerability is often termed “remotely exploitable” and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: The attacker must take no measurable action to exploit the vulnerability. The attack requires no target-specific circumvention to exploit the vulnerability. An attacker can expect repeatable success against the vulnerable system.
Attack Requirements: None: The successful attack does not depend on the deployment and execution conditions of the vulnerable system. The attacker can expect to be able to reach the vulnerability and execute the exploit under all or most instances of the vulnerability.
Privileges Required: None: The attacker is unauthorized prior to attack, and therefore does not require any access to settings or files of the vulnerable system to carry out an attack.
User Interaction: None: The vulnerable system can be exploited without interaction from any human user, other than the attacker.
Vulnerable system confidentiality: None: There is no loss of confidentiality within the Vulnerable System.
Vulnerable system integrity: Low: Modification of data is possible, but the attacker does not have control over the consequence of a modification, or the amount of modification is limited. The data modification does not have a direct, serious impact to the Vulnerable System.
Vulnerable system availability: None: There is no impact to availability within the Vulnerable System.
Subsequent system confidentiality: None: There is no loss of confidentiality within the Subsequent System or all confidentiality impact is constrained to the Vulnerable System.
Subsequent system integrity: None: There is no loss of integrity within the Subsequent System or all integrity impact is constrained to the Vulnerable System.
Subsequent system availability: None: There is no impact to availability within the Subsequent System or all availability impact is constrained to the Vulnerable System.

Definitions: FIRST CVSS v4.0 specification.

What to do

Affected software

Product	Affected	Fixed in
FaveoSuiteFaveo Helpdesk	Affected =2.0.0 =2.0.1 =2.0.2 =2.0.3	Fixed in–

CPE configurations (1)

cpe:2.3:a:faveosuite:faveo_helpdesk:*:*:*:*:*:*:*:*

AI-suggested

Until a fix is available, restrict access to the affected functions and monitor for suspicious activity related to ticket status changes.

Description

CVE-2026-115972 is a medium severity vulnerability in FaveoSuite Faveo Helpdesk versions 2.0.0 through 2.0.3. It involves missing authorization checks in several functions of the UnAuthController, allowing remote attackers to manipulate status-related arguments without proper authorization.

Impact

An attacker can remotely exploit this vulnerability to perform unauthorized status changes on helpdesk tickets or requests. This could lead to unauthorized modification of ticket states without proper permissions, potentially disrupting helpdesk operations or allowing unauthorized access to ticket management functions.

Summary

This vulnerability affects the UnAuthController.changeStatus, UnAuthController.close, UnAuthController.open, and UnAuthController.resolve functions in the file app/Http/Controllers/Client/helpdesk/UnAuthController.php of FaveoSuite Faveo Helpdesk up to version 2.0.3. By manipulating the id or status arguments remotely, an attacker can bypass authorization controls. The vendor was notified early about this issue. The CVSS 4.0 base score is 6.9, indicating a medium severity level.

References

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