CVE-2026-124025: faveosuite faveo-helpdesk · Insecure Direct Object Reference
Affects faveosuite faveo-helpdeskSource CVE Database V5
Not known to be exploited · CVSS 5.3 Medium.
Data as of 6 Nov 2026, 19:35 UTC
Thin evidence
One scorer or none| CNA (VulnCheck) | CVSS 4.0 | 5.3 |
|---|---|---|
| CNA (VulnCheck) | CVSS 3.1 | 4.3 |
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:NExploitation evidence
Disclosed: evidence found.
CVE published 6 Nov 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 6 Nov 2026.
What to do
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| faveosuitefaveo-helpdesk | Affected
| Fixed in– |
GitHubfaveo-helpdeskpkg:github/faveo-helpdeskOther threats | Affected
| Fixed in– |
Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.
AI-suggested
Until a fix is available, restrict agent access to trusted users only and monitor for suspicious access patterns to ticket print endpoints.
Description
Faveo Helpdesk versions up to 2.0.3 have an authorization bypass vulnerability in the TicketController's ticket_print function and the pdfThread endpoint. Authenticated agents can access tickets from other departments by requesting arbitrary ticket IDs, allowing them to view full conversation threads in PDF format without proper access checks.
References
- github.com/faveosuite/faveo-helpdesk/issues/8369 (opens in a new tab)
- github.com/faveosuite/faveo-helpdesk (opens in a new tab)
- github.com/faveosuite/faveo-helpdesk/commit/408076c7fa921133920decceec306b194affdcee (opens in a new tab)
- github.com/faveosuite/faveo-helpdesk/releases/tag/v2.0.4.RC.1 (opens in a new tab)
- github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php (opens in a new tab)
- vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-disclosure-via-ticket-print (opens in a new tab)