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VulnerabilityPublished

CVE-2026-41183: freescout · Information Exposure

Affects freescoutSource CVE Database V5

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Not known to be exploited · CVSS 4.3 Medium : upgrade to 1.8.215 when convenient.

Data as of 29 Oct 2026, 19:04 UTC

CVSS 3.1 base score
4.3Medium
How severe the flaw is on the 0–10 CVSS scale.
EPSS
0.2% chance of exploitation in 30 days – higher than 13% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch
Available – fixed in 1.8.215
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 21 Apr 2026

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponized: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 29 Oct 2026.

What to do

Upgrade freescout and freescout-help-desk/freescout to 1.8.215.

Affected software

ProductAffectedFixed in
freescout-help-deskfreescoutAffected
  • <1.8.215
Fixed in
  • 1.8.215
GitHubfreescout-help-desk/freescoutpkg:github/freescout-help-desk/freescoutOther threatsAffected
  • <1.8.215
Fixed in
  • 1.8.215

Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.

AI-suggested

Upgrade FreeScout to version 1.8.215 or later, where the vulnerability is fixed by properly enforcing access restrictions on all query paths including global search and AJAX filters. Patch status is not explicitly stated but the vendor has released version 1.8.215 that addresses this issue, so applying this update is the recommended remediation.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.

References

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