CVE-2026-48190: OTRS · Incorrect Default Permissions
Affects OTRSSource CVE Database V5
Not known to be exploited · CVSS 3.5 Low · patch available : update OTRS when convenient.
Data as of 29 Oct 2026, 19:04 UTC
- EPSS
- 0.1% chance of exploitation in 30 days – higher than 3% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
- Patch
- Available
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:NExploitation evidence
Disclosed: evidence found.
CVE published 1 Jun 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 29 Oct 2026.
What to do
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| OTRS AGOTRS | Affected
| Fixed in– |
AI-suggested
Users should verify if they have CMDB enabled and CustomerGroupSupport active, as these conditions are required for the vulnerability to be exploitable.
Description
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X