CVE-2026-6377: CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') in Next4Biz Information Technologies Inc. CSM (Customer Service Management)
CVE-2026-6377 is a path traversal vulnerability in Next4Biz Information Technologies Inc.'s CSM (Customer Service Management) product. It affects version 6.8.9 and allows an attacker to access files outside the intended restricted directory. The vulnerability has a high severity with a CVSS score of 7.5. The vendor was contacted but did not respond, and no patch or remediation information is currently available.
AI Analysis
Technical Summary
This vulnerability (CWE-22) in Next4Biz CSM version 6.8.9 allows improper limitation of a pathname to a restricted directory, enabling path traversal attacks. This can lead to unauthorized access to files outside the intended directory scope. The CVSS 3.1 base score is 7.5, reflecting network attack vector, low attack complexity, no privileges or user interaction required, and high confidentiality impact. No official fix or remediation guidance has been provided by the vendor, and no known exploits are reported in the wild.
Potential Impact
An attacker can exploit this vulnerability remotely without authentication or user interaction to read sensitive files outside the intended directory. This compromises confidentiality but does not affect integrity or availability. The impact is considered high due to potential exposure of sensitive information.
Mitigation Recommendations
Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Since the vendor has not responded and no patch is available, users should monitor official channels for updates and consider applying compensating controls such as restricting access to the affected service until a fix is released.
CVE-2026-6377: CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') in Next4Biz Information Technologies Inc. CSM (Customer Service Management)
Description
CVE-2026-6377 is a path traversal vulnerability in Next4Biz Information Technologies Inc.'s CSM (Customer Service Management) product. It affects version 6.8.9 and allows an attacker to access files outside the intended restricted directory. The vulnerability has a high severity with a CVSS score of 7.5. The vendor was contacted but did not respond, and no patch or remediation information is currently available.
CVSS v3.1
Score 7.5high
Affected software
Weaknesses
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
This vulnerability (CWE-22) in Next4Biz CSM version 6.8.9 allows improper limitation of a pathname to a restricted directory, enabling path traversal attacks. This can lead to unauthorized access to files outside the intended directory scope. The CVSS 3.1 base score is 7.5, reflecting network attack vector, low attack complexity, no privileges or user interaction required, and high confidentiality impact. No official fix or remediation guidance has been provided by the vendor, and no known exploits are reported in the wild.
Potential Impact
An attacker can exploit this vulnerability remotely without authentication or user interaction to read sensitive files outside the intended directory. This compromises confidentiality but does not affect integrity or availability. The impact is considered high due to potential exposure of sensitive information.
Mitigation Recommendations
Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Since the vendor has not responded and no patch is available, users should monitor official channels for updates and consider applying compensating controls such as restricting access to the affected service until a fix is released.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- TR-CERT
- Date Reserved
- 2026-04-15T16:35:43.534Z
- Cvss Version
- 3.1
- State
- PUBLISHED
- Remediation Level
- null
- Gcve Source
- db.gcve.eu
Threat ID: 6a9ee181acd9273b49e681d1
Added to database: 09/07/2026, 16:08:33 UTC
Last enriched: 09/07/2026, 16:10:09 UTC
Last updated: 09/08/2026, 02:15:31 UTC
Views: 10
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