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CVE-2026-70778: Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Cust

0
High
VulnerabilityCVE-2026-70778cvecve-2026-70778
Published: 08/18/2026 (08/18/2026, 21:01:29 UTC)
Source: CVE Database V5
Vendor/Project: Oracle Corporation
Product: Oracle Customer Care

Description

CVE-2026-70778 is a high-severity vulnerability in Oracle Customer Care within Oracle E-Business Suite versions 12.2.3 through 12.2.15. It allows a low privileged attacker with network access via HTTP to compromise the product, requiring human interaction from a third party. Successful exploitation can lead to unauthorized creation, deletion, or modification of critical data, impacting Oracle Customer Care and potentially other products due to scope change.

CVSS v3.1

Score 8.7high

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
Required
Scope
Changed
Confidentiality
High
Integrity
High
Availability
None
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:N

Affected software

Oracle Corporation

Oracle Customer Care

Affected versions
>=12.2.3 <=12.2.15
com.oracle/OracleCustomerCare
pkg:maven/com.oracle/OracleCustomerCare
Affected versions
=12.2.3>=12.2.3 <=12.2.15

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AI-Powered Analysis

Machine-generated threat intelligence

AILast updated: 09/11/2026, 15:49:20 UTC

Technical Analysis

This vulnerability affects Oracle Customer Care component of Oracle E-Business Suite versions 12.2.3 to 12.2.15. It is easily exploitable by an attacker with low privileges and network access over HTTP, but requires user interaction from someone other than the attacker. The vulnerability can lead to unauthorized creation, deletion, or modification of critical data within Oracle Customer Care and may affect additional products due to scope change. The CVSS 3.1 base score is 8.7, indicating high impact on confidentiality and integrity with no impact on availability. The vendor advisory confirms the vulnerability and recommends applying security patches.

Potential Impact

Exploitation can result in unauthorized creation, deletion, or modification of critical data within Oracle Customer Care. The vulnerability also causes a scope change, potentially impacting additional Oracle products beyond Customer Care. Confidentiality and integrity impacts are high, while availability is not affected.

Mitigation Recommendations

Oracle has released security patches addressing this vulnerability as part of their Critical Security Patch Update (CSPU) in August 2026. Customers are strongly advised to apply these official patches without delay to remediate the vulnerability. No alternative mitigations or workarounds are stated in the advisory.

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Technical Details

Data Version
5.2
Assigner Short Name
oracle
Date Reserved
2026-08-04T22:06:34.596Z
Cvss Version
3.1
State
PUBLISHED
Vendor Advisory Urls
[{"url":"https://www.oracle.com/security-alerts/cspuaug2026.html","vendor":"Oracle"}]

Threat ID: 6a84ca04c6e8be0332c00c0f

Added to database: 08/18/2026, 21:09:24 UTC

Last enriched: 09/11/2026, 15:49:20 UTC

Last updated: 10/02/2026, 14:46:10 UTC

Views: 25

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