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VulnerabilityPublished

CVE-2026-72554: Ladybird Web Solution Faveo Helpdesk · Improper Access Control

Affects Ladybird Web Solution Faveo HelpdeskSource CVE Database V5

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Not known to be exploited · CVSS 6.5 Medium.

Data as of 9 Nov 2026, 23:24 UTC

CVSS 3.1 base score
6.5Medium
How severe the flaw is on the 0–10 CVSS scale.
EPSS
0.3% chance of exploitation in 30 days – higher than 31% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 11 Aug 2026

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponized: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 10 Nov 2026.

What to do

Affected software

ProductAffectedFixed in
Ladybird Web SolutionFaveo HelpdeskAffected
  • <=2.0.3
Fixed in–

AI-suggested

Until a fix is available, restrict self-registration or limit API access to trusted users if possible. Monitor vendor communications for updates on patches or official mitigations.

Description

A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

References

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