CVE-2026-72554: Ladybird Web Solution Faveo Helpdesk · Improper Access Control
Affects Ladybird Web Solution Faveo HelpdeskSource CVE Database V5
Not known to be exploited · CVSS 6.5 Medium.
Data as of 9 Nov 2026, 23:24 UTC
- EPSS
- 0.3% chance of exploitation in 30 days – higher than 31% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:NExploitation evidence
Disclosed: evidence found.
CVE published 11 Aug 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 10 Nov 2026.
What to do
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| Ladybird Web SolutionFaveo Helpdesk | Affected
| Fixed in– |
AI-suggested
Until a fix is available, restrict self-registration or limit API access to trusted users if possible. Monitor vendor communications for updates on patches or official mitigations.
Description
A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.