CVE-2026-86858: ServiceNow AI Platform · Improper Access Control
Affects ServiceNow AI PlatformSource CVE Database V5
Not known to be exploited · CVSS 8.7 High · fixed in Zurich Patch 11 Hot Fix 3 : patch ServiceNow AI Platform soon.
Data as of 7 Nov 2026, 23:24 UTC
- EPSS
- 0.2% chance of exploitation in 30 days – higher than 20% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
- Patch
- Available – fixed in Zurich Patch 11 Hot Fix 3, Zurich Patch 10 Hot Fix 4a W32, Zurich Patch 10 Hot Fix 3b +4
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:NExploitation evidence
Disclosed: evidence found.
CVE published 24 Sep 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 7 Nov 2026.
What to do
Upgrade to a fixed release listed under Affected software.
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| ServiceNowServiceNow AI Platform | Affected
| Fixed in
|
AI-suggested
ServiceNow has released a security update that addresses this vulnerability and deployed it to hosted instances. Partners and self-hosted customers have been provided with the update. Customers should promptly apply the provided updates or upgrade to a patched release to mitigate the risk. Since this is a cloud service, the vendor manages remediation for hosted instances.
Description
ServiceNow has remediated an improper access control security issue that was identified in the ServiceNow AI Platform. This security issue could enable an unauthenticated user, in certain circumstances, to create, modify, or delete instance data beyond what was intended. In August 2026, ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.