CVE-2026-86860: Vulnerability in ServiceNow ServiceNow AI Platform
ServiceNow has remediated a missing authorization vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to extract instance data beyond what was intended, resulting in privilege escalation. ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
AI Analysis
Technical Summary
This vulnerability in the ServiceNow AI Platform involves missing authorization controls that could enable unauthenticated users, under certain conditions, to access and extract instance data beyond their intended permissions. This results in privilege escalation. ServiceNow has addressed the issue by deploying security updates to its hosted cloud instances and distributing patches to partners and self-hosted customers. The vulnerability is tracked as CVE-2026-86860 with a CVSS 4.0 score of 9.3, indicating critical severity. There are no known active exploits in the wild at this time.
Potential Impact
An unauthenticated attacker could exploit this vulnerability to gain unauthorized access to sensitive instance data and escalate privileges within the ServiceNow AI Platform environment. This could compromise confidentiality and integrity of data managed by affected instances.
Mitigation Recommendations
ServiceNow has released security updates that address this vulnerability for hosted cloud instances and provided patches for partners and self-hosted customers. Customers should promptly apply these updates or upgrade to a patched release to mitigate the risk. Since this is a cloud service, ServiceNow manages remediation for hosted instances. No additional action is required beyond applying the official fixes.
CVE-2026-86860: Vulnerability in ServiceNow ServiceNow AI Platform
Description
ServiceNow has remediated a missing authorization vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to extract instance data beyond what was intended, resulting in privilege escalation. ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
CVSS v4.0
Score 9.3critical
Affected software
ServiceNow
ServiceNow AI Platform
Weaknesses
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
This vulnerability in the ServiceNow AI Platform involves missing authorization controls that could enable unauthenticated users, under certain conditions, to access and extract instance data beyond their intended permissions. This results in privilege escalation. ServiceNow has addressed the issue by deploying security updates to its hosted cloud instances and distributing patches to partners and self-hosted customers. The vulnerability is tracked as CVE-2026-86860 with a CVSS 4.0 score of 9.3, indicating critical severity. There are no known active exploits in the wild at this time.
Potential Impact
An unauthenticated attacker could exploit this vulnerability to gain unauthorized access to sensitive instance data and escalate privileges within the ServiceNow AI Platform environment. This could compromise confidentiality and integrity of data managed by affected instances.
Mitigation Recommendations
ServiceNow has released security updates that address this vulnerability for hosted cloud instances and provided patches for partners and self-hosted customers. Customers should promptly apply these updates or upgrade to a patched release to mitigate the risk. Since this is a cloud service, ServiceNow manages remediation for hosted instances. No additional action is required beyond applying the official fixes.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- SN
- Date Reserved
- 2026-09-08T15:46:52.557Z
- Cvss Version
- 4.0
- State
- PUBLISHED
- Is Cloud Service
- true
Threat ID: 6ab57b0af7a7c54106c05cb2
Added to database: 09/24/2026, 19:33:30 UTC
Last enriched: 09/24/2026, 19:47:47 UTC
Last updated: 09/25/2026, 04:33:14 UTC
Views: 12
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