CVE-2026-96268: CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'gdpr-data' parameter in all versions up to, and including, 6.4.0 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This is exploitable by Subscriber-level users against other accounts because the AJAX handlers accept an arbitrary gdpr-user ID without verifying it belongs to the requester, and the required wpas-gdpr-nonce is emitted via wp_localize_script to every logged-in user on frontend plugin pages and on /wp-admin/profile.php.
AI Analysis
Technical Summary
CVE-2026-96268 is a stored Cross-Site Scripting vulnerability in the Awesome Support – WordPress HelpDesk & Support Plugin for WordPress, affecting all versions up to and including 6.4.0. The issue arises from insufficient input sanitization and output escaping of the 'gdpr-data' parameter. Authenticated attackers with subscriber-level privileges or above can inject arbitrary JavaScript that executes in the context of other users. The AJAX handlers do not verify that the gdpr-user ID belongs to the requester, and the required wpas-gdpr-nonce is exposed to all logged-in users on frontend plugin pages and the WordPress admin profile page, facilitating exploitation.
Potential Impact
An attacker with subscriber-level access can perform stored XSS attacks, injecting malicious scripts that execute in other users' browsers when they access the injected pages. This can lead to information disclosure and session hijacking within the scope of the affected WordPress site. The vulnerability does not affect availability but impacts confidentiality and integrity.
Mitigation Recommendations
No official patch or fix is currently documented. Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until a fix is available, restrict subscriber-level user privileges where possible and monitor for suspicious activity related to the gdpr-data parameter. Avoid exposing the wpas-gdpr-nonce unnecessarily if configurable.
CVE-2026-96268: CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') in awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin
Description
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'gdpr-data' parameter in all versions up to, and including, 6.4.0 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This is exploitable by Subscriber-level users against other accounts because the AJAX handlers accept an arbitrary gdpr-user ID without verifying it belongs to the requester, and the required wpas-gdpr-nonce is emitted via wp_localize_script to every logged-in user on frontend plugin pages and on /wp-admin/profile.php.
CVSS v3.1
Score 6.4medium
Affected software
awesomesupport
Awesome Support – WordPress HelpDesk & Support Plugin
Weaknesses
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
CVE-2026-96268 is a stored Cross-Site Scripting vulnerability in the Awesome Support – WordPress HelpDesk & Support Plugin for WordPress, affecting all versions up to and including 6.4.0. The issue arises from insufficient input sanitization and output escaping of the 'gdpr-data' parameter. Authenticated attackers with subscriber-level privileges or above can inject arbitrary JavaScript that executes in the context of other users. The AJAX handlers do not verify that the gdpr-user ID belongs to the requester, and the required wpas-gdpr-nonce is exposed to all logged-in users on frontend plugin pages and the WordPress admin profile page, facilitating exploitation.
Potential Impact
An attacker with subscriber-level access can perform stored XSS attacks, injecting malicious scripts that execute in other users' browsers when they access the injected pages. This can lead to information disclosure and session hijacking within the scope of the affected WordPress site. The vulnerability does not affect availability but impacts confidentiality and integrity.
Mitigation Recommendations
No official patch or fix is currently documented. Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until a fix is available, restrict subscriber-level user privileges where possible and monitor for suspicious activity related to the gdpr-data parameter. Avoid exposing the wpas-gdpr-nonce unnecessarily if configurable.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- Wordfence
- Date Reserved
- 2026-09-22T20:26:44.298Z
- Cvss Version
- 3.1
- State
- PUBLISHED
Threat ID: 6abe749ba43b0b3b89bd1d52
Added to database: 10/01/2026, 14:56:27 UTC
Last enriched: 10/01/2026, 15:27:04 UTC
Last updated: 10/02/2026, 00:52:52 UTC
Views: 9
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