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CVE-2026-9848: CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') in emarket-design Customer Support Ticket System & Helpdesk

0
High
VulnerabilityCVE-2026-9848cvecve-2026-9848cwe-89
Published: Sat Jun 13 2026 (06/13/2026, 02:29:03 UTC)
Source: CVE Database V5
Vendor/Project: emarket-design
Product: Customer Support Ticket System & Helpdesk

Description

The WP Ticket plugin for WordPress, used in the emarket-design Customer Support Ticket System & Helpdesk, is vulnerable to SQL Injection via the unauthenticated front-end search query parameter 's' in versions up to and including 6.0.4. The vulnerability arises because the plugin concatenates the raw search parameter into a SQL LIKE clause without proper escaping or parameterization. This allows attackers to inject additional SQL queries to extract sensitive database information. The vulnerability has a high severity with a CVSS score of 7.5. No patch or official remediation has been confirmed yet.

CVSS v3.1

Score 7.5high

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

AI-Powered Analysis

Machine-generated threat intelligence

AILast updated: 06/13/2026, 02:54:18 UTC

Technical Analysis

CVE-2026-9848 is an SQL Injection vulnerability in the WP Ticket plugin for WordPress, specifically affecting the Customer Support Ticket System & Helpdesk by emarket-design. The issue occurs because the plugin hooks into WordPress's 'posts_request' filter and uses the function 'emd_author_search_results()' to process unauthenticated front-end search requests. The search query parameter 's' is taken from '$query->query_vars['s']', which has been wp_unslash()'d and thus stripped of magic quotes protection. This raw input is concatenated directly into a SQL LIKE clause inside a UNION sub-SELECT without using $wpdb->prepare() or any escaping, enabling attackers to append arbitrary SQL commands. This can be exploited to extract sensitive information from the database without authentication.

Potential Impact

An unauthenticated attacker can exploit this vulnerability to perform SQL Injection attacks, allowing them to extract sensitive information from the database. The vulnerability does not allow modification or deletion of data (no integrity or availability impact), but it compromises confidentiality. The CVSS score of 7.5 reflects a high impact on confidentiality with no required privileges or user interaction.

Mitigation Recommendations

Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until an official fix is released, users should consider disabling the vulnerable search functionality or restricting access to it. Monitor for updates from emarket-design regarding patches or official mitigations.

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Technical Details

Data Version
5.2
Assigner Short Name
Wordfence
Date Reserved
2026-05-28T14:16:28.104Z
Cvss Version
3.1
State
PUBLISHED
Remediation Level
null

Threat ID: 6a2cc2dfe617e2d8342dcc80

Added to database: 6/13/2026, 2:39:27 AM

Last enriched: 6/13/2026, 2:54:18 AM

Last updated: 6/13/2026, 5:50:26 AM

Views: 6

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