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VulnerabilityPublished Updated

CVE-2026-45294: freescout · Observable Discrepancy

Affects freescoutSource GCVE Database

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Not known to be exploited · CVSS 5.3 Medium : upgrade to 1.8.219 when convenient.

Data as of 30 Oct 2026, 11:52 UTC

CVSS 3.1 base score
5.3Medium
How severe the flaw is on the 0–10 CVSS scale.
EPSS
0.2% chance of exploitation in 30 days – higher than 11% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch
Available – fixed in 1.8.219
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 29 May 2026

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponized: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 30 Oct 2026.

What to do

Upgrade freescout-help-desk/freescout to 1.8.219.

Affected software

ProductAffectedFixed in
GitHubfreescout-help-desk/freescoutpkg:github/freescout-help-desk/freescoutOther threatsAffected
  • <1.8.219
Fixed in
  • 1.8.219

Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.

AI-suggested

Upgrade FreeScout to version 1.8.219 or later, where this vulnerability is fixed. Since no official vendor advisory or patch link is provided, verify the upgrade from the official FreeScout release notes or repository to ensure the fix is applied.

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.

References

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