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Dog destroyed phone screen

0
Medium
Security-newscybersecurityreddit
Published: 07/02/2026 (07/02/2026, 05:47:25 UTC)
Source: Reddit Cybersecurity

Description

A user reported that their old phone, which contains their authenticator app for 2FA, was physically damaged by their dog, resulting in a malfunctioning screen that flashes green and does not stay on. The user cannot access the phone to retrieve authenticator codes or approve a 'trust this computer' prompt, and is seeking technical methods to mirror or control the device via USB to recover access. This is a personal device access issue caused by physical damage, not a cybersecurity vulnerability or threat.

Reddit Discussion

r/cybersecurity·posted by u/Kewnaii
00

basically my old phone has my authenticator app, and i never transferred the codes because i still used my old phone from time to time because i had all my spotify downloads on there. but since then my dog has bit tf out of my old phone and the screen now just flashes bright green and wont stay on, i constantly jus relock the phone attempting to type in my password (which i know). I cant mirror the screen either because there is no way to hit the "trust this computer" prompt. i need the authenticator codes to access my 2fa accs but i dont want to have to spend 200 for a new screen for an old phone i no longer use.

I seen something about forcing the mirror using some sort of debugging tool, but it wasnt very specific and i feel like thats because they dont want to teach ppl how to hack others phones which is understandable

i tried the siri trick too but i cant hear anything so i dont think that will work

Can someone point me in the right direction for one of these debugging tools that can force a mirror w control via usb?

(also ik this is prolly more r/techsupport but i feel like the ppl in this sub would be able to assist me better)

AI-Powered Analysis

Machine-generated threat intelligence

AILast updated: 07/02/2026, 05:51:23 UTC

Technical Analysis

This report describes a scenario where physical damage to a phone's screen prevents the user from accessing their authenticator app and 2FA codes. The user is unable to interact with the device to approve USB debugging or trust prompts, and is seeking tools or methods to force screen mirroring or control via USB. There is no indication of a security vulnerability, exploit, or threat actor involvement; the issue is due to hardware damage and user access limitations.

Potential Impact

The impact is limited to the user's inability to access their two-factor authentication codes stored on the damaged device, potentially locking them out of accounts protected by 2FA. There is no evidence of compromise, data breach, or active exploitation. The problem is a loss of access due to physical device damage.

Mitigation Recommendations

No security patch or vendor fix applies as this is a hardware damage issue. The user may consider professional screen repair or data recovery services. Alternative mitigations include contacting account providers for 2FA recovery options or using backup codes if available. No direct cybersecurity mitigation is applicable.

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Technical Details

Source Type
reddit
Subreddit
cybersecurity
Reddit Score
0
Discussion Level
minimal
Content Source
reddit_link_post
Post Type
link
Domain
null
Newsworthiness Assessment
{"score":27,"reasons":["external_link","established_author","very_recent"],"isNewsworthy":true,"foundNewsworthy":[],"foundNonNewsworthy":[]}
Has External Source
false
Trusted Domain
false

Threat ID: 6a45fc5527e9c7971939a37c

Added to database: 07/02/2026, 05:51:17 UTC

Last enriched: 07/02/2026, 05:51:23 UTC

Last updated: 07/02/2026, 17:51:13 UTC

Views: 17

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