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Otrs2: In Znuny LTS before 6.5.21 and Znuny before 7.3.3, there is reflected XSS in AdminCommunicationLog (aka the communication log administration view). (CVE-2026-50592)

0
Medium
Published: 06/05/2026 (06/05/2026, 02:17:00 UTC)
Source: GCVE Database
Product: otrs2

Description

Znuny LTS versions before 6.5.21 and Znuny versions before 7.3.3 contain a reflected cross-site scripting (XSS) vulnerability in the AdminCommunicationLog, the communication log administration view. This vulnerability allows an attacker with low privileges to inject malicious scripts that can affect confidentiality and integrity but does not impact availability. The CVSS score is 6.4, indicating a medium severity level. Multiple specific versions of the Otrs2 product are affected. No vendor advisory or patch information is provided, so patch status is not confirmed.

CVSS v3.1

Score 6.4medium

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N

Affected software

Ubuntu:16.04:LTSmore threats →ghsa
otrs2
pkg:deb/ubuntu/otrs2?arch=source&distro=xenial
Affected versions
=4.0.10-1=5.0.1-1=5.0.1-2=5.0.2-1=5.0.3-1=5.0.5-1=5.0.6-1=5.0.7-1
Ubuntu:18.04:LTSmore threats →ghsa
otrs2
pkg:deb/ubuntu/otrs2?arch=source&distro=bionic
Affected versions
=5.0.23-1=5.0.24-1=6.0.1-1=6.0.2-1=6.0.3-1=6.0.4-1=6.0.5-1
Ubuntu:20.04:LTSmore threats →ghsa
otrs2
pkg:deb/ubuntu/otrs2?arch=source&distro=focal
Affected versions
=6.0.20-1=6.0.23-2=6.0.24-1=6.0.25-1=6.0.25-2=6.0.25-3=6.0.26-1
Ubuntu:22.04:LTSmore threats →ghsa
otrs2
pkg:deb/ubuntu/otrs2?arch=source&distro=jammy
Affected versions
=6.0.32-6=6.1.2-1=6.2.1-1=6.2.2-2
Ubuntu:24.04:LTSmore threats →ghsa
znuny
pkg:deb/ubuntu/znuny?arch=source&distro=noble
Affected versions
=6.5.3-1=6.5.4-1=6.5.5-1=6.5.6-1
Ubuntu:25.10more threats →ghsa
znuny
pkg:deb/ubuntu/znuny?arch=source&distro=questing
Affected versions
=6.5.14-1=6.5.15-2
Ubuntu:26.10more threats →ghsa
znuny
pkg:deb/ubuntu/znuny?arch=source&distro=stonking
Affected versions
=6.5.18-1=6.5.20-1=6.5.21-1=6.5.22-1=6.5.23-1
Ubuntu:26.04:LTSmore threats →ghsa
znuny
pkg:deb/ubuntu/znuny?arch=source&distro=resolute
Affected versions
=6.5.15-2=6.5.18-1

Run on your own infrastructure? Check whether these packages are installed with threat-finder — our free open-source scanner.

AI-Powered Analysis

Machine-generated threat intelligence

AILast updated: 10/18/2026, 00:57:46 UTC

Technical Analysis

CVE-2026-50592 describes a reflected XSS vulnerability in the AdminCommunicationLog component of Znuny LTS before version 6.5.21 and Znuny before version 7.3.3. This vulnerability allows an attacker with low privileges to inject malicious scripts into the communication log administration view, potentially compromising confidentiality and integrity of the affected system. The vulnerability affects multiple specific versions of the Otrs2 product as enumerated. The CVSS v3.1 base score is 6.4 with vector AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N, indicating network attack vector, low attack complexity, low privileges required, no user interaction, scope changed, and partial confidentiality and integrity impacts without availability impact.

Potential Impact

An attacker with low privileges can exploit this reflected XSS vulnerability to execute arbitrary scripts in the context of the affected application, potentially leading to partial compromise of confidentiality and integrity of data accessible via the AdminCommunicationLog interface. There is no impact on availability. The vulnerability requires network access and does not require user interaction.

Mitigation Recommendations

Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until an official fix is available, restrict access to the AdminCommunicationLog interface to trusted users only and consider implementing web application firewall (WAF) rules to detect and block reflected XSS payloads targeting this component.

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Technical Details

Gcve Source
db.gcve.eu
Osv Id
UBUNTU-CVE-2026-50592
Osv Schema Version
1.7.0
Ecosystems
["Ubuntu:16.04:LTS","Ubuntu:18.04:LTS","Ubuntu:20.04:LTS","Ubuntu:22.04:LTS","Ubuntu:24.04:LTS","Ubuntu:25.10","Ubuntu:26.10","Ubuntu:26.04:LTS"]
Cvss Version
3.1

Threat ID: 6ad3f60c2cdf04f656664102

Added to database: 10/17/2026, 22:26:20 UTC

Last enriched: 10/18/2026, 00:57:46 UTC

Last updated: 10/18/2026, 00:57:46 UTC

Views: 4

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