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Customer CRM Data Accessed in Supply Chain Incident

0
Medium
Published: 06/23/2026 (06/23/2026, 16:31:05 UTC)
Source: AlienVault OTX General

Description

LastPass experienced a security incident through Klue, a third-party market intelligence platform integrated with its Salesforce and Gong systems. On June 12, 2026, LastPass was notified that an unauthorized actor exploited stolen OAuth tokens held by Klue to access customer relationship management data within LastPass's Salesforce environment. The exposed information includes customer names, email addresses, phone numbers, physical addresses, support case data, and sales records. Multiple Klue customers were affected by this supply chain attack. LastPass confirmed no Gong data was accessed, and customer vaults, master passwords, and encrypted vault data remain unaffected. The company has terminated Klue access, rotated compromised API tokens, and is cooperating with law enforcement while warning customers about potential phishing attempts using the exposed contact information.

AI-Powered Analysis

Machine-generated threat intelligence

AILast updated: 06/23/2026, 19:39:19 UTC

Technical Analysis

On June 12, 2026, LastPass was notified that an unauthorized actor used stolen OAuth tokens from Klue, a third-party vendor integrated with LastPass's Salesforce and Gong systems, to access customer CRM data in LastPass's Salesforce environment. The compromised data includes personally identifiable information and sales-related records. The incident is a supply chain attack affecting multiple Klue customers. LastPass confirmed that no Gong data or encrypted vault data was accessed. The company responded by terminating Klue's access and rotating API tokens to prevent further unauthorized access. They are also cooperating with law enforcement and alerting customers to potential phishing attempts leveraging the exposed contact information.

Potential Impact

The incident resulted in unauthorized access to sensitive customer relationship management data, including personal and sales information. This exposure increases the risk of targeted phishing attacks against affected customers. However, critical security assets such as customer vaults, master passwords, and encrypted vault data were not compromised. The breach affects multiple Klue customers, indicating a broader supply chain impact beyond LastPass alone.

Mitigation Recommendations

LastPass has terminated Klue's access and rotated the compromised API tokens to prevent further unauthorized access. Customers have been warned about potential phishing attempts using the exposed contact information. Organizations using Klue or similar third-party integrations should review their OAuth token management and consider revoking and rotating tokens where appropriate. Monitoring for phishing attempts targeting exposed contacts is advised. Patch status is not applicable as this is a supply chain incident involving third-party token compromise rather than a software vulnerability.

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Technical Details

Author
AlienVault
Tlp
white
References
["https://cyberpress.org/lastpass-confirms-customer-crm/"]
Adversary
null
Pulse Id
6a3ab4c93adb7c2764a5fa23
Threat Score
null

Indicators of Compromise

Ip

ValueDescriptionCopy
ip138.226.246.94
ip94.154.32.160

Domain

ValueDescriptionCopy
domainbaccarat.com.au

Threat ID: 6a3add77eed863c81e82fa14

Added to database: 06/23/2026, 19:24:39 UTC

Last enriched: 06/23/2026, 19:39:19 UTC

Last updated: 06/24/2026, 19:24:41 UTC

Views: 20

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