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CVE-2024-13604VulnerabilityPublished Updated

CVE-2024-13604: KB Support (WordPress plugin) · Information Exposure

Affects KB Support (WordPress plugin)Source CVE Database V5

0

Not known to be exploited · CVSS 7.5 High · fixed in 1.7.3.2 : patch KB Support (WordPress plugin) soon.

Data as of 26 Oct 2026, 06:26 UTC

CVSS 3.1 base score
7.5High
How severe the flaw is on the 0–10 CVSS scale.
EPSS
0.4% chance of exploitation in 30 days – higher than 40% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch
Available – fixed in 1.7.3.2
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 5 Apr 2025

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponised: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-26.

What to do

Affected software

ProductAffectedFixed in
logoninc KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base PluginAffected
  • =0
Fixed in–

AI-suggested

Since the vulnerability was partially patched in version 1.7.3.2 but remains in 1.7.4, users should verify if a newer fixed version is available or apply any official vendor fixes once released. Until then, restrict access to the /wp-content/uploads/kbs directory via web server configuration or other access controls to prevent unauthorized data exposure.

Description

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

References

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