VulnerabilityPublished 26 Apr 2024Updated 16 Sep 2026

CVE-2024-33668: Zammad · Insecure Direct Object Reference

Source CVE Database V5

Not known to be exploited · CVSS 9.1 Critical · fixed in 6.3.0 : patch Zammad as a priority.

Data as of 26 Oct 2026, 17:16 UTC

CVSS 3.1 base score

9.1Critical

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.4% chance of exploitation in 30 days – higher than 38% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Affects: Zammad before 6.3.0
Patch: Available – fixed in 6.3.0

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Attack Vector: Network
Attack Complexity: Low
Privileges Required: None
User Interaction: None
Scope: Unchanged
Confidentiality: High
Integrity: High
Availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable component is bound to the network stack and the set of possible attackers extends beyond the other options listed, up to and including the entire Internet. Such a vulnerability is often termed 'remotely exploitable' and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: Specialized access conditions or extenuating circumstances do not exist. An attacker can expect repeatable success against the vulnerable component.
Privileges Required: None: The attacker is unauthorized prior to attack, and therefore does not require any access to settings or files to carry out an attack.
User Interaction: None: The vulnerable system can be exploited without any interaction from any user.
Scope: Unchanged: An exploited vulnerability can only affect resources managed by the same security authority. In this case, the vulnerable component and the impacted component are either the same, or both are managed by the same security authority.
Confidentiality: High: There is total loss of confidentiality, resulting in all resources within the impacted component being divulged to the attacker. Alternatively, access to only some restricted information is obtained, but the disclosed information presents a direct, serious impact.
Integrity: High: There is a total loss of integrity, or a complete loss of protection. For example, the attacker is able to modify any/all files protected by the impacted component. Alternatively, only some files can be modified, but malicious modification would present a direct, serious consequence to the impacted component.
Availability: None: There is no impact to availability within the impacted component.

Definitions: FIRST CVSS v3.1 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 26 Apr 2024
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 26 Oct 2026.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponised: Public exploit code exists in Metasploit or Exploit-DB, or CISA SSVC or the CVSS exploit maturity reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

AI-suggested

To mitigate CVE-2024-33668, organizations should immediately upgrade Zammad to version 6.3.0 or later, where the vulnerability has been addressed. If upgrading is not immediately feasible, implement network-level access controls to restrict access to the upload cache endpoints only to trusted internal users or IP ranges. Enhance monitoring and logging around upload activities to detect abnormal or brute force attempts targeting FormIDs. Consider implementing additional application-layer protections such as rate limiting and CAPTCHA challenges to hinder automated brute force attacks. Review and strengthen the unpredictability of any tokens or identifiers used for upload authorization to prevent guessability. Conduct a thorough audit of existing article drafts and uploaded content for signs of unauthorized modifications or malicious files. Finally, maintain up-to-date backups and incident response plans to quickly recover from any compromise resulting from exploitation.

Description

An issue was discovered in Zammad before 6.3.0. The Zammad Upload Cache uses insecure, partially guessable FormIDs to identify content. An attacker could try to brute force them to upload malicious content to article drafts they have no access to.

Impact

The impact of CVE-2024-33668 is substantial for organizations using Zammad as their helpdesk or customer support platform. An attacker exploiting this vulnerability can upload malicious content to article drafts without any authentication, potentially injecting malware, phishing content, or unauthorized data modifications. This can lead to data breaches, loss of customer trust, and disruption of support operations. Since the vulnerability affects confidentiality and integrity but not availability, the attacker could manipulate or exfiltrate sensitive information without necessarily causing service downtime. The ease of exploitation and network accessibility make it a high-risk threat, especially for organizations with publicly accessible Zammad instances. Additionally, attackers could use this vector as a foothold for further lateral movement or privilege escalation within the affected environment. The absence of known exploits in the wild currently reduces immediate risk but does not diminish the urgency of remediation given the critical severity and potential for rapid weaponization.

CWE-639Authorization Bypass Through User-Controlled Key (opens in a new tab)
Base weaknessLikelihood of exploit: HighCWE Top 25 (2025): #24OWASP Top 10 A01:2025: Broken Access Control (opens in a new tab)
The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.
Architecture and Design
For each and every data access, ensure that the user has sufficient privilege to access the record that is being requested.
Architecture and Design · Implementation
Make sure that the key that is used in the lookup of a specific user's record is not controllable externally by the user or that any tampering can be detected.
Architecture and Design
Use encryption in order to make it more difficult to guess other legitimate values of the key or associate a digital signature with the key so that the server can verify that there has been no tampering.
OWASP Cheat Sheets
Access Control (opens in a new tab)
Authorization Testing Automation (opens in a new tab)
Cross-Site Request Forgery Prevention (opens in a new tab)
Insecure Direct Object Reference Prevention (opens in a new tab)
Authorization (opens in a new tab)
OWASP ASVS 4.0.3
V4.1.2 (opens in a new tab)
V4.2.1 (opens in a new tab)
V8.3.8 (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

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Exploitation evidence

What to do

Description

AI analysisMachine-generated, updated 26 Feb 2026, 04:33 UTC

WeaknessesCWE-639

Technical details

References

Community reviews

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