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VulnerabilityPublished Updated

CVE-2024-57727: SimpleHelp · Path Traversal

Affects SimpleHelpSource CVE Database V5

0

Exploited in the wild · used in ransomware campaigns · KEV due 6 Mar 2025 · public exploit available (Metasploit) · 96% EPSS : apply the vendor's fix or mitigations to SimpleHelp now.

Data as of 26 Oct 2026, 13:47 UTC

CVSS 3.1 base score
9.1Critical
How severe the flaw is on the 0–10 CVSS scale.
KEV deadline
 US federal agencies must patch by this date; a sensible deadline for everyone else.
Ransomware
Used in ransomware campaigns
EPSS
96.8% chance of exploitation in 30 days – higher than 99% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Exploitation evidence

t = 0 is the CVE’s publication on cve.org

  1. Disclosed: evidence found.

    CVE published 15 Jan 2025

  2. Weaponised: evidence found.

    1 Metasploit module

  3. Exploited in the wild: evidence found.

    Listed in CISA KEV 29 days after disclosure

  4. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

Timeline

  1. CVE ID reserved

    by MITRE Corporation

    , 6 days before disclosure

  2. CVE published

    on cve.org

    , t = 0

  3. Added to CISA KEV (opens in a new tab)

    exploitation confirmed · ransomware use known

    , 29 days after disclosure

  4. KEV remediation due

    US federal deadline

    , 50 days after disclosure

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), CISA KEV (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 26 Oct 2026.

What to do

Affected software

ProductAffectedFixed in
SimpleHelp SimpleHelpAffected
  • <=5.5.7
Fixed in–

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

References

Community reviews

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