VulnerabilityPublished 9 Dec 2025

CVE-2025-10655: Frappe HelpDesk · SQL Injection

Affects Frappe HelpDeskSource CVE Database V5

Not known to be exploited · CVSS 8.6 High.

Data as of 26 Oct 2026, 17:16 UTC

CVSS 4.0 base score

8.6High

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.5% chance of exploitation in 30 days – higher than 46% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N

Attack Vector: Network
Attack Complexity: Low
Attack Requirements: None
Privileges Required: Low
User Interaction: None
Vulnerable system confidentiality: High
Vulnerable system integrity: High
Vulnerable system availability: None
Subsequent system confidentiality: None
Subsequent system integrity: None
Subsequent system availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable system is bound to the network stack and the set of possible attackers extends beyond the other options listed below, up to and including the entire Internet. Such a vulnerability is often termed “remotely exploitable” and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: The attacker must take no measurable action to exploit the vulnerability. The attack requires no target-specific circumvention to exploit the vulnerability. An attacker can expect repeatable success against the vulnerable system.
Attack Requirements: None: The successful attack does not depend on the deployment and execution conditions of the vulnerable system. The attacker can expect to be able to reach the vulnerability and execute the exploit under all or most instances of the vulnerability.
Privileges Required: Low: The attacker requires privileges that provide basic capabilities that are typically limited to settings and resources owned by a single low-privileged user. Alternatively, an attacker with Low privileges has the ability to access only non-sensitive resources.
User Interaction: None: The vulnerable system can be exploited without interaction from any human user, other than the attacker.
Vulnerable system confidentiality: High: There is a total loss of confidentiality, resulting in all information within the Vulnerable System being divulged to the attacker. Alternatively, access to only some restricted information is obtained, but the disclosed information presents a direct, serious impact. For example, an attacker steals the administrator's password, or private encryption keys of a web server.
Vulnerable system integrity: High: There is a total loss of integrity, or a complete loss of protection. For example, the attacker is able to modify any/all files protected by the vulnerable system. Alternatively, only some files can be modified, but malicious modification would present a direct, serious consequence to the vulnerable system.
Vulnerable system availability: None: There is no impact to availability within the Vulnerable System.
Subsequent system confidentiality: None: There is no loss of confidentiality within the Subsequent System or all confidentiality impact is constrained to the Vulnerable System.
Subsequent system integrity: None: There is no loss of integrity within the Subsequent System or all integrity impact is constrained to the Vulnerable System.
Subsequent system availability: None: There is no impact to availability within the Subsequent System or all availability impact is constrained to the Vulnerable System.

Definitions: FIRST CVSS v4.0 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 9 Dec 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 26 Oct 2026.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponised: Public exploit code exists in Metasploit or Exploit-DB, or CISA SSVC or the CVSS exploit maturity reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

Affected software

Product	Affected	Fixed in
GitHubfrappe/helpdesk`pkg:github/frappe/helpdesk`Other threats	Affected =1.14.0	Fixed in–

Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.

AI-suggested

Immediate mitigation should focus on restricting network access to the Frappe HelpDesk dashboard, limiting it to trusted internal networks or VPNs.
Implement strict input validation and sanitization on all user-supplied parameters, especially those used in SQL queries, to prevent injection of malicious code.
Employ parameterized queries or prepared statements in the application code to eliminate unsafe string concatenation in SQL commands.
Monitor database logs and application logs for unusual query patterns or errors indicative of injection attempts.
Deploy Web Application Firewalls (WAFs) with rules targeting SQL Injection signatures to provide an additional layer of defense.
Engage with the Frappe vendor or community to obtain patches or updates addressing this vulnerability as soon as they become available.
Conduct a thorough security review of all customizations or integrations with Frappe HelpDesk to identify and remediate similar coding practices.
Educate development and operations teams on secure coding practices related to database interactions.
Prepare incident response plans to quickly contain and remediate any exploitation attempts.
Regularly back up databases and verify the integrity of backups to enable recovery in case of data corruption or loss.

Description

SQL Injection in Frappe HelpDesk in the dashboard get_dashboard_data due to unsafe concatenation of user-controlled parameters into dynamic SQL statements.This issue affects Frappe HelpDesk: 1.14.0.

Impact

For European organizations, exploitation of CVE-2025-10655 could result in significant data breaches involving customer support records, internal communications, and potentially sensitive business data. The confidentiality and integrity of databases may be compromised, leading to unauthorized data disclosure or manipulation. This could affect compliance with GDPR and other data protection regulations, resulting in legal and financial penalties. Operational disruptions may occur if attackers alter or delete critical data, impacting service availability indirectly. Organizations in sectors with high reliance on customer support platforms—such as finance, healthcare, and telecommunications—face elevated risks. The vulnerability's ease of exploitation and lack of authentication requirements increase the threat level, especially for organizations with internet-facing Frappe HelpDesk instances. Additionally, the reputational damage from a publicized breach could have long-term business consequences. The absence of known exploits in the wild currently provides a window for proactive defense, but the risk of future exploitation remains high.

CWE-89Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') (opens in a new tab)
Base weaknessLikelihood of exploit: HighCWE Top 25 (2025): #2OWASP Top 10 A05:2025: Injection (opens in a new tab)
The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Without sufficient removal or quoting of SQL syntax in user-controllable inputs, the generated SQL query can cause those inputs to be interpreted as SQL instead of ordinary user data.
Architecture and Design · Libraries or Frameworks
Use a vetted library or framework that does not allow this weakness to occur or provides constructs that make this weakness easier to avoid.
Architecture and Design · Parameterization
If available, use structured mechanisms that automatically enforce the separation between data and code. These mechanisms may be able to provide the relevant quoting, encoding, and validation automatically, instead of relying on the developer to provide this capability at every point where output is generated.
Architecture and Design · Operation · Environment Hardening
Run your code using the lowest privileges that are required to accomplish the necessary tasks. If possible, create isolated accounts with limited privileges that are only used for a single task. That way, a successful attack will not immediately give the attacker access to the rest of the software or its environment.
OWASP Cheat Sheets
Query Parameterization (opens in a new tab)
Unvalidated Redirects and Forwards (opens in a new tab)
XML Security (opens in a new tab)
XML External Entity Prevention (opens in a new tab)
File Upload (opens in a new tab)
OWASP ASVS 4.0.3
V5.3.4 (opens in a new tab)
V5.3.5 (opens in a new tab)
V1.5.1 (opens in a new tab)
Attack patterns
Command Line Execution through SQL Injection (opens in a new tab)
Object Relational Mapping Injection (opens in a new tab)
SQL Injection through SOAP Parameter Tampering (opens in a new tab)
Expanding Control over the Operating System from the Database (opens in a new tab)
SQL Injection (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

Community reviews

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Exploitation evidence

What to do

Affected software

Description

AI analysisMachine-generated, updated 9 Dec 2025, 15:12 UTC

WeaknessesCWE-89

Technical details

References

Community reviews

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