CVE-2025-31960: CWE-209: Generation of Error Message Containing Sensitive Information. in HCL BigFix Service Management (SM)
HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.
AI Analysis
Technical Summary
CVE-2025-31960 affects HCL BigFix Service Management (SM) version 23. The vulnerability arises from improper error handling in the reporting module, where an invalid or out-of-range consumer_company parameter triggers an unhandled exception. This exception can cause the application to generate error messages that expose sensitive information. The vulnerability is categorized as CWE-209. The CVSS v3.1 base score is 5.3 (AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N), indicating network attack vector, low attack complexity, no privileges or user interaction required, and limited confidentiality impact without integrity or availability impact.
Potential Impact
The vulnerability may lead to information exposure through error messages that reveal sensitive data. This could potentially aid an attacker in gathering information about the system or its configuration. There is no reported impact on integrity or availability. No known exploits have been reported in the wild.
Mitigation Recommendations
Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Since no official fix or remediation level is provided, users should monitor HCL advisories for updates. Until a fix is available, avoid supplying invalid or out-of-range values to the consumer_company parameter in report requests to reduce the risk of triggering the vulnerability.
CVE-2025-31960: CWE-209: Generation of Error Message Containing Sensitive Information. in HCL BigFix Service Management (SM)
Description
HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
CVE-2025-31960 affects HCL BigFix Service Management (SM) version 23. The vulnerability arises from improper error handling in the reporting module, where an invalid or out-of-range consumer_company parameter triggers an unhandled exception. This exception can cause the application to generate error messages that expose sensitive information. The vulnerability is categorized as CWE-209. The CVSS v3.1 base score is 5.3 (AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N), indicating network attack vector, low attack complexity, no privileges or user interaction required, and limited confidentiality impact without integrity or availability impact.
Potential Impact
The vulnerability may lead to information exposure through error messages that reveal sensitive data. This could potentially aid an attacker in gathering information about the system or its configuration. There is no reported impact on integrity or availability. No known exploits have been reported in the wild.
Mitigation Recommendations
Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Since no official fix or remediation level is provided, users should monitor HCL advisories for updates. Until a fix is available, avoid supplying invalid or out-of-range values to the consumer_company parameter in report requests to reduce the risk of triggering the vulnerability.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- HCL
- Date Reserved
- 2025-04-01T18:46:19.517Z
- Cvss Version
- 3.1
- State
- PUBLISHED
- Remediation Level
- null
Threat ID: 69fb86cecbff5d861024b24f
Added to database: 5/6/2026, 6:22:06 PM
Last enriched: 5/6/2026, 7:53:24 PM
Last updated: 5/7/2026, 8:11:35 AM
Views: 6
Community Reviews
0 reviewsCrowdsource mitigation strategies, share intel context, and vote on the most helpful responses. Sign in to add your voice and help keep defenders ahead.
Want to contribute mitigation steps or threat intel context? Sign in or create an account to join the community discussion.
Actions
Updates to AI analysis require Pro Console access. Upgrade inside Console → Billing.
External Links
Need more coverage?
Upgrade to Pro Console for AI refresh and higher limits.
For incident response and remediation, OffSeq services can help resolve threats faster.
Latest Threats
Check if your credentials are on the dark web
Instant breach scanning across billions of leaked records. Free tier available.