CVE-2025-52184VulnerabilityPublished 26 Aug 2025Updated 27 Aug 2025

CVE-2025-52184: n/a

Source CVE Database V5

Not known to be exploited · CVSS 6.1 Medium.

Data as of 25 Oct 2026, 19:02 UTC

CVSS 3.1 base score

6.1Medium

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.3% chance of exploitation in 30 days – higher than 27% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector: Network
Attack Complexity: Low
Privileges Required: None
User Interaction: Required
Scope: Changed
Confidentiality: Low
Integrity: Low
Availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable component is bound to the network stack and the set of possible attackers extends beyond the other options listed, up to and including the entire Internet. Such a vulnerability is often termed 'remotely exploitable' and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: Specialized access conditions or extenuating circumstances do not exist. An attacker can expect repeatable success against the vulnerable component.
Privileges Required: None: The attacker is unauthorized prior to attack, and therefore does not require any access to settings or files to carry out an attack.
User Interaction: Required: Successful exploitation of this vulnerability requires a user to take some action before the vulnerability can be exploited.
Scope: Changed: An exploited vulnerability can affect resources beyond the security scope managed by the security authority of the vulnerable component. In this case, the vulnerable component and the impacted component are different and managed by different security authorities.
Confidentiality: Low: There is some loss of confidentiality. Access to some restricted information is obtained, but the attacker does not have control over what information is obtained, or the amount or kind of loss is limited. The information disclosure does not cause a direct, serious loss to the impacted component.
Integrity: Low: Modification of data is possible, but the attacker does not have control over the consequence of a modification, or the amount of modification is limited. The data modification does not have a direct, serious impact on the impacted component.
Availability: None: There is no impact to availability within the impacted component.

Definitions: FIRST CVSS v3.1 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 26 Aug 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-25.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponised: Public exploit code exists in Metasploit or Exploit-DB, or CISA SSVC reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

AI-suggested

European organizations should immediately assess their use of Helpy.io version 2.8.0 and plan for mitigation steps. This may require custom web application firewall (WAF) rules targeting Helpy.io endpoints to block suspicious payloads. 2) Educate support staff and end users about the risks of clicking untrusted links or submitting unexpected inputs, reducing the chance of successful user interaction exploitation. 3) Monitor logs and user activity for anomalous behavior indicative of XSS exploitation attempts, such as unusual ticket content or session anomalies. 4) If feasible, isolate Helpy.io instances or restrict access to trusted networks to limit exposure. 5) Engage with Helpy.io vendors or community to obtain patches or updates addressing this vulnerability as soon as they become available. 6) Review and tighten Content Security Policy (CSP) headers to restrict script execution sources, mitigating the impact of injected scripts. 7) Conduct penetration testing focused on XSS vectors in the ticketing system to identify and remediate any additional weaknesses. These targeted actions go beyond generic advice by focusing on the specific vulnerable function and the operational context of Helpy.io deployments.

Description

Cross Site Scripting vulnerability in Helpy.io v.2.8.0 allows a remote attacker to escalate privileges via the New Topic Ticket funtion.

Impact

For European organizations using Helpy.io version 2.8.0 as a customer support or ticketing platform, this vulnerability poses a risk to the confidentiality and integrity of their support interactions and potentially sensitive customer data. Attackers exploiting this XSS flaw could hijack user sessions, manipulate ticket content, or escalate privileges within the support system, undermining trust and operational security. Given that Helpy.io is a SaaS/helpdesk solution, organizations relying on it for customer communications or internal issue tracking may face data leakage or unauthorized modifications. This could lead to regulatory compliance issues under GDPR if personal data is exposed or altered. Additionally, the scope change in the vulnerability suggests that the impact could extend beyond the immediate application, potentially affecting integrated systems or user accounts with elevated privileges. The requirement for user interaction means phishing or social engineering tactics could be used to trigger the exploit, increasing the risk to end users and support staff. While the vulnerability does not affect availability, the reputational damage and operational disruption from compromised support channels could be significant.

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') (opens in a new tab)
Base weaknessLikelihood of exploit: HighCWE Top 25 (2025): #1OWASP Top 10 A05:2025: Injection (opens in a new tab)
The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.
Architecture and Design · Libraries or Frameworks
Use a vetted library or framework that does not allow this weakness to occur or provides constructs that make this weakness easier to avoid.
Implementation · Architecture and Design
Understand the context in which your data will be used and the encoding that will be expected. This is especially important when transmitting data between different components, or when generating outputs that can contain multiple encodings at the same time, such as web pages or multi-part mail messages.
Architecture and Design · Implementation · Attack Surface Reduction
Understand all the potential areas where untrusted inputs can enter your software: parameters or arguments, cookies, anything read from the network, environment variables, reverse DNS lookups, query results, request headers, URL components, e-mail, files, filenames, databases, and any external systems that provide…
OWASP Cheat Sheets
Cross Site Scripting Prevention (opens in a new tab)
DOM based XSS Prevention (opens in a new tab)
Injection Prevention (opens in a new tab)
Abuse Case (opens in a new tab)
Deserialization (opens in a new tab)
OWASP ASVS 4.0.3
V5.3.3 (opens in a new tab)
V1.5.1 (opens in a new tab)
Attack patterns
XSS Using MIME Type Mismatch (opens in a new tab)
DOM-Based XSS (opens in a new tab)
Reflected XSS (opens in a new tab)
Stored XSS (opens in a new tab)
Cross-Site Scripting (XSS) (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

Community reviews

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Exploitation evidence

What to do

Description

AI analysisMachine-generated, updated 3 Sep 2025, 01:04 UTC

WeaknessesCWE-79

Technical details

References

Community reviews

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