CVE-2026-125387: faveosuite faveo-helpdesk · Insecure Direct Object Reference
Affects faveosuite faveo-helpdeskSource CVE Database V5
Not known to be exploited · CVSS 5.3 Medium.
Data as of 9 Nov 2026, 23:50 UTC
Thin evidence
One scorer or none| CNA (VulnCheck) | CVSS 4.0 | 5.3 |
|---|---|---|
| CNA (VulnCheck) | CVSS 3.1 | 5.4 |
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:NExploitation evidence
Disclosed: evidence found.
CVE published 9 Nov 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 9 Nov 2026.
What to do
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| faveosuitefaveo-helpdesk | Affected
| Fixed in– |
GitHubfaveosuite/faveo-helpdeskpkg:github/faveosuite/faveo-helpdeskOther threats | Affected
| Fixed in– |
Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.
AI-suggested
Until a fix is available, restrict agent permissions and monitor ticket access closely to limit potential abuse.
Description
Faveo Helpdesk versions up to 2.0.3 have an authorization bypass vulnerability in the TicketController. Authenticated agents can manipulate tickets outside their assigned departments by using raw ticket IDs. This allows unauthorized actions such as merging tickets, changing ownership, assigning tickets, and surrendering tickets from other departments. The flaw also enables enumeration of ticket subjects belonging to other customers.
References
- github.com/faveosuite/faveo-helpdesk/issues/8368 (opens in a new tab)
- github.com/faveosuite/faveo-helpdesk (opens in a new tab)
- github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php (opens in a new tab)
- github.com/faveosuite/faveo-helpdesk/commit/487a2c33912d701fc04bdb857775fea122ce20d1 (opens in a new tab)
- github.com/faveosuite/faveo-helpdesk/commit/70faee621b5c3c88a34e79ad2eb1f0be17e63078 (opens in a new tab)
- vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-tampering-via-ticketcontroller (opens in a new tab)