CVE-2026-14931: CWE-200 Information Exposure in JS Help Desk
A vulnerability in the JS Help Desk WordPress plugin before version 3.1.4 allows users with Contributor-level permissions to enumerate the email addresses of all registered WordPress users. This occurs because the plugin grants support-agent capabilities to Contributors on activation and fails to check user capabilities properly in a user-listing handler.
AI Analysis
Technical Summary
CVE-2026-14931 is an information exposure vulnerability (CWE-200) in the JS Help Desk WordPress plugin versions prior to 3.1.4. The flaw arises from the plugin granting the support-agent capability to the Contributor role upon activation and not enforcing capability checks on a user-listing handler. This allows users with Contributor privileges to enumerate email addresses of all registered users, potentially exposing sensitive user information.
Potential Impact
The vulnerability allows an attacker with Contributor-level access to obtain the email addresses of all registered WordPress users. This exposure of sensitive information could facilitate targeted phishing or social engineering attacks. There is no indication of impact on integrity or availability.
Mitigation Recommendations
No official patch or remediation is currently confirmed. Users should monitor the vendor advisory for updates and consider restricting Contributor role assignments or disabling the JS Help Desk plugin until a fix is available.
CVE-2026-14931: CWE-200 Information Exposure in JS Help Desk
Description
A vulnerability in the JS Help Desk WordPress plugin before version 3.1.4 allows users with Contributor-level permissions to enumerate the email addresses of all registered WordPress users. This occurs because the plugin grants support-agent capabilities to Contributors on activation and fails to check user capabilities properly in a user-listing handler.
CVSS v3.1
Score 6.5medium
Affected software
JS Help Desk
Weaknesses
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
CVE-2026-14931 is an information exposure vulnerability (CWE-200) in the JS Help Desk WordPress plugin versions prior to 3.1.4. The flaw arises from the plugin granting the support-agent capability to the Contributor role upon activation and not enforcing capability checks on a user-listing handler. This allows users with Contributor privileges to enumerate email addresses of all registered users, potentially exposing sensitive user information.
Potential Impact
The vulnerability allows an attacker with Contributor-level access to obtain the email addresses of all registered WordPress users. This exposure of sensitive information could facilitate targeted phishing or social engineering attacks. There is no indication of impact on integrity or availability.
Mitigation Recommendations
No official patch or remediation is currently confirmed. Users should monitor the vendor advisory for updates and consider restricting Contributor role assignments or disabling the JS Help Desk plugin until a fix is available.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- WPScan
- Date Reserved
- 2026-07-07T09:19:10.202Z
- State
- PUBLISHED
Threat ID: 6a6c42b79c2644c7f86e8667
Added to database: 07/31/2026, 06:37:43 UTC
Last enriched: 08/07/2026, 14:33:35 UTC
Last updated: 09/14/2026, 22:01:31 UTC
Views: 33
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