CVE-2026-14931: JS Help Desk (WordPress plugin) · Information Exposure
Affects JS Help Desk (WordPress plugin)Source CVE Database V5
Not known to be exploited · CVSS 6.5 Medium : upgrade to 3.1.4 when convenient.
Data as of 30 Oct 2026, 06:59 UTC
- EPSS
- 0.3% chance of exploitation in 30 days – higher than 30% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
- Patch
- Available – fixed in 3.1.4
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:NExploitation evidence
Disclosed: evidence found.
CVE published 31 Jul 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 29 Oct 2026.
What to do
Upgrade JS Help Desk (WordPress plugin) to 3.1.4.
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| JS Help Desk | Affected
| Fixed in
|
Description
A vulnerability in the JS Help Desk WordPress plugin before version 3.1.4 allows users with Contributor-level permissions to enumerate the email addresses of all registered WordPress users. This occurs because the plugin grants support-agent capabilities to Contributors on activation and fails to check user capabilities properly in a user-listing handler.