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VulnerabilityPublished

CVE-2026-14928: JS Help Desk (WordPress plugin) · Information Exposure

Affects JS Help Desk (WordPress plugin)Source CVE Database V5

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Not known to be exploited · CVSS 6.5 Medium : upgrade to 3.1.4 when convenient.

Data as of 29 Oct 2026, 19:04 UTC

CVSS 3.1 base score
6.5Medium
How severe the flaw is on the 0–10 CVSS scale.
EPSS
0.3% chance of exploitation in 30 days – higher than 30% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch
Available – fixed in 3.1.4
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 31 Jul 2026

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponized: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 29 Oct 2026.

What to do

Upgrade JS Help Desk (WordPress plugin) to 3.1.4.

Affected software

ProductAffectedFixed in
JS Help DeskAffected
  • <3.1.4
Fixed in
  • 3.1.4

AI-suggested

Since the vulnerability affects versions before 3.1.4, upgrading to version 3.1.4 or later is likely the intended remediation once officially released. Until then, restrict authenticated user access or disable the affected search handler if possible.

Description

CVE-2026-14928 is an information exposure vulnerability in the JS Help Desk WordPress plugin before version 3.1.4. The plugin fails to perform authorization or ownership checks in a nonce-gated search handler, allowing any authenticated user with Subscriber or higher privileges to access the subject and full message body of all other users' support tickets.

References

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