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CVE-2026-15665: CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') in wpmanageninja Fluent Support – Helpdesk & Customer Support Ticket System

0
Medium
VulnerabilityCVE-2026-15665cvecve-2026-15665cwe-79
Published: 07/24/2026 (07/24/2026, 06:51:58 UTC)
Source: CVE Database V5
Vendor/Project: wpmanageninja
Product: Fluent Support – Helpdesk & Customer Support Ticket System

Description

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Stored Cross-Site Scripting via 'redirect-to' Shortcode Attribute in all versions up to, and including, 2.3.0 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The XSS payload is in a hidden attribute so it only fires in specific browsers when specific access keys are used making exploitation unlikely.

CVSS v3.1

Score 6.4medium

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N

Affected software

Affected versions
<=2.3.0

AI-Powered Analysis

Machine-generated threat intelligence

AILast updated: 07/31/2026, 15:06:30 UTC

Technical Analysis

CVE-2026-15665 is a stored cross-site scripting vulnerability in the Fluent Support – Helpdesk & Customer Support Ticket System WordPress plugin. The vulnerability arises from insufficient sanitization and escaping of the 'redirect-to' shortcode attribute, allowing authenticated attackers with contributor-level privileges or higher to inject arbitrary web scripts. These scripts execute when a user views the injected page. The attack vector is limited by the payload being hidden and only firing in certain browsers with specific access keys, reducing the likelihood of exploitation. The vulnerability affects all plugin versions up to and including 2.3.0.

Potential Impact

Successful exploitation allows an authenticated contributor or higher to inject persistent malicious scripts that execute in the context of users viewing the affected pages. This can lead to limited confidentiality and integrity impacts, such as theft of user data or session tokens, but does not affect availability. The attack complexity is low, but the requirement for authenticated access and specific browser conditions reduces the overall risk.

Mitigation Recommendations

Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until a fix is available, restrict contributor-level access to trusted users only and monitor for suspicious activity related to shortcode usage. Avoid using the vulnerable 'redirect-to' shortcode attribute if possible.

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Technical Details

Data Version
5.2
Assigner Short Name
Wordfence
Date Reserved
2026-07-13T20:46:44.256Z
Cvss Version
3.1
State
PUBLISHED
Remediation Level
null

Threat ID: 6a63164a9c2644c7f88787a6

Added to database: 07/24/2026, 07:37:46 UTC

Last enriched: 07/31/2026, 15:06:30 UTC

Last updated: 09/07/2026, 22:52:09 UTC

Views: 77

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