VulnerabilityPublished 31 Mar 2026

CVE-2026-34443: freescout · Server-Side Request Forgery (SSRF)

Affects freescoutSource CVE Database V5

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Not known to be exploited · CVSS 6.9 Medium : upgrade to 1.8.211 when convenient.

Data as of 30 Oct 2026, 11:52 UTC

CVSS 4.0 base score

6.9Medium

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.2% chance of exploitation in 30 days – higher than 21% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch: Available – fixed in 1.8.211

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N

Attack Vector: Network
Attack Complexity: Low
Attack Requirements: None
Privileges Required: None
User Interaction: None
Vulnerable system confidentiality: Low
Vulnerable system integrity: Low
Vulnerable system availability: None
Subsequent system confidentiality: None
Subsequent system integrity: None
Subsequent system availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable system is bound to the network stack and the set of possible attackers extends beyond the other options listed below, up to and including the entire Internet. Such a vulnerability is often termed “remotely exploitable” and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: The attacker must take no measurable action to exploit the vulnerability. The attack requires no target-specific circumvention to exploit the vulnerability. An attacker can expect repeatable success against the vulnerable system.
Attack Requirements: None: The successful attack does not depend on the deployment and execution conditions of the vulnerable system. The attacker can expect to be able to reach the vulnerability and execute the exploit under all or most instances of the vulnerability.
Privileges Required: None: The attacker is unauthorized prior to attack, and therefore does not require any access to settings or files of the vulnerable system to carry out an attack.
User Interaction: None: The vulnerable system can be exploited without interaction from any human user, other than the attacker.
Vulnerable system confidentiality: Low: There is some loss of confidentiality. Access to some restricted information is obtained, but the attacker does not have control over what information is obtained, or the amount or kind of loss is limited. The information disclosure does not cause a direct, serious loss to the Vulnerable System.
Vulnerable system integrity: Low: Modification of data is possible, but the attacker does not have control over the consequence of a modification, or the amount of modification is limited. The data modification does not have a direct, serious impact to the Vulnerable System.
Vulnerable system availability: None: There is no impact to availability within the Vulnerable System.
Subsequent system confidentiality: None: There is no loss of confidentiality within the Subsequent System or all confidentiality impact is constrained to the Vulnerable System.
Subsequent system integrity: None: There is no loss of integrity within the Subsequent System or all integrity impact is constrained to the Vulnerable System.
Subsequent system availability: None: There is no impact to availability within the Subsequent System or all availability impact is constrained to the Vulnerable System.

Definitions: FIRST CVSS v4.0 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 31 Mar 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 30 Oct 2026.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponized: A Metasploit exploit module or Exploit-DB entry exists (Metasploit scanner modules do not count), or CISA SSVC or the CVSS exploit maturity reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

Upgrade freescout and freescout-help-desk/freescout to 1.8.211.

Affected software

Product	Affected	Fixed in
freescout-help-deskfreescout	Affected <1.8.211	Fixed in 1.8.211
GitHubfreescout-help-desk/freescout`pkg:github/freescout-help-desk/freescout`Other threats	Affected <1.8.211	Fixed in 1.8.211

Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.

AI-suggested

This vulnerability is patched in FreeScout version 1.8.211. Users should upgrade to version 1.8.211 or later to remediate this issue. No additional mitigation steps are indicated by the vendor advisory.

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, checkIpByMask() in app/Misc/Helper.php checks whether the input IP contains a / character. Plain IP addresses never contain /, so the function always returns false without checking any CIDR ranges. The entire 10.0.0.0/8 and 172.16.0.0/12 private ranges are unprotected. This issue has been patched in version 1.8.211.

Impact

An attacker exploiting this SSRF vulnerability could cause the FreeScout server to make unauthorized requests to internal network addresses within the specified private IP ranges. This could lead to unauthorized access to internal services or information disclosure. The CVSS 4.0 score is 6.9, indicating a medium severity impact with network attack vector, low complexity, and no privileges or user interaction required.

Summary

FreeScout, a PHP Laravel-based help desk application, had a vulnerability in the checkIpByMask() function within app/Misc/Helper.php. This function incorrectly handles IP validation by returning false whenever an IP address contains a '/' character, which is used in CIDR notation. As a result, the private IP ranges 10.0.0.0/8 and 172.16.0.0/12 were not properly checked or protected, enabling SSRF attacks. The issue was addressed and fixed in version 1.8.211 of FreeScout.

CWE-918Server-Side Request Forgery (opens in a new tab)
Base weaknessCWE Top 25 (2025): #22OWASP Top 10 A01:2025: Broken Access Control (opens in a new tab)
The web server receives a URL or similar request from an upstream component and retrieves the contents of this URL, but it does not sufficiently ensure that the request is being sent to the expected destination.
Implementation · Operation
If there is a known list of applications, IP, hostname, and/or domains to which the product is allowed to communicate, then use allowlists to ensure that outgoing requests are restricted to these known entities. The allowlists could be in the application code or possibly enforced by firewalls or network segmentation.
Implementation · Operation
If the product is expected to be able to connect to arbitrary IP addresses or domains, consider using a denylist that includes private network addresses, internal domain names, etc. The denylist could be in the application code or possibly enforced by firewalls or network segmentation.
Implementation · Input Validation
Assume all input is malicious. Use an "accept known good" input validation strategy, i.e., use a list of acceptable inputs that strictly conform to specifications. Reject any input that does not strictly conform to specifications, or transform it into something that does.
OWASP Cheat Sheets
Server Side Request Forgery Prevention (opens in a new tab)
Unvalidated Redirects and Forwards (opens in a new tab)
Cross Site Scripting Prevention (opens in a new tab)
DOM based XSS Prevention (opens in a new tab)
Authorization (opens in a new tab)
OWASP ASVS 4.0.3
V12.6.1 (opens in a new tab)
V5.2.6 (opens in a new tab)
Attack patterns
Server Side Request Forgery (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

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Exploitation evidence

What to do

Affected software

Description

AI analysisMachine-generated, updated 8 Apr 2026, 00:06 UTC

WeaknessesCWE-918

Technical details

References

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