CVE-2026-36214: n/a
osTicket versions from 1.10 up to 1.17.7 and from 1.18.0 up to 1.18.3 are vulnerable to a stored XSS due to a vulnerable Bootstrap Tooltip component and insufficient HTML sanitization, allowing remote attackers to execute arbitrary JavaScript in Agent or Admin sessions.
AI Analysis
Technical Summary
The vulnerability identified as CVE-2026-36214 affects osTicket versions >=1.10 <1.17.8 and >=1.18.0 <1.18.4. It is a stored XSS flaw caused by a vulnerable Bootstrap Tooltip component and inadequate sanitization of HTML input. This allows remote attackers to inject and execute arbitrary JavaScript in the context of Agent or Admin users, potentially compromising their sessions or actions. No CVSS score or vendor advisory is currently available, and no known exploits in the wild have been reported.
Potential Impact
Successful exploitation enables remote attackers to execute arbitrary JavaScript code in Agent or Admin sessions, which could lead to session hijacking, unauthorized actions, or data exposure within the affected osTicket environment. The impact is limited to users with Agent or Admin privileges.
Mitigation Recommendations
Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until an official fix is released, users should consider restricting access to Agent and Admin interfaces and apply any available workarounds or input sanitization controls. Monitor vendor communications for updates and patches addressing this vulnerability.
CVE-2026-36214: n/a
Description
osTicket versions from 1.10 up to 1.17.7 and from 1.18.0 up to 1.18.3 are vulnerable to a stored XSS due to a vulnerable Bootstrap Tooltip component and insufficient HTML sanitization, allowing remote attackers to execute arbitrary JavaScript in Agent or Admin sessions.
CVSS v3.1
Score 5.4medium
Affected software
pkg:github/osticket/osTicketRun on your own infrastructure? Check whether these packages are installed with threat-finder — our free open-source scanner.
Weaknesses
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
The vulnerability identified as CVE-2026-36214 affects osTicket versions >=1.10 <1.17.8 and >=1.18.0 <1.18.4. It is a stored XSS flaw caused by a vulnerable Bootstrap Tooltip component and inadequate sanitization of HTML input. This allows remote attackers to inject and execute arbitrary JavaScript in the context of Agent or Admin users, potentially compromising their sessions or actions. No CVSS score or vendor advisory is currently available, and no known exploits in the wild have been reported.
Potential Impact
Successful exploitation enables remote attackers to execute arbitrary JavaScript code in Agent or Admin sessions, which could lead to session hijacking, unauthorized actions, or data exposure within the affected osTicket environment. The impact is limited to users with Agent or Admin privileges.
Mitigation Recommendations
Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until an official fix is released, users should consider restricting access to Agent and Admin interfaces and apply any available workarounds or input sanitization controls. Monitor vendor communications for updates and patches addressing this vulnerability.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- mitre
- Date Reserved
- 2026-04-06T00:00:00.000Z
- Cvss Version
- null
- State
- PUBLISHED
- Remediation Level
- null
Threat ID: 6a56684768715ace43dcfe80
Added to database: 07/14/2026, 16:48:07 UTC
Last enriched: 07/15/2026, 10:58:34 UTC
Last updated: 08/26/2026, 10:52:08 UTC
Views: 55
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