VulnerabilityPublished 21 Apr 2026

CVE-2026-40566: freescout · Server-Side Request Forgery (SSRF)

Affects freescoutSource CVE Database V5

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Not known to be exploited · CVSS 4.1 Medium : upgrade to 1.8.213 when convenient.

Data as of 30 Oct 2026, 11:52 UTC

CVSS 3.1 base score

4.1Medium

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.2% chance of exploitation in 30 days – higher than 21% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch: Available – fixed in 1.8.213

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:N/A:N

Attack Vector: Network
Attack Complexity: Low
Privileges Required: High
User Interaction: None
Scope: Changed
Confidentiality: Low
Integrity: None
Availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable component is bound to the network stack and the set of possible attackers extends beyond the other options listed, up to and including the entire Internet. Such a vulnerability is often termed 'remotely exploitable' and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: Specialized access conditions or extenuating circumstances do not exist. An attacker can expect repeatable success against the vulnerable component.
Privileges Required: High: The attacker is authorized with (i.e., requires) privileges that provide significant (e.g., administrative) control over the vulnerable component that could affect component-wide settings and files.
User Interaction: None: The vulnerable system can be exploited without any interaction from any user.
Scope: Changed: An exploited vulnerability can affect resources beyond the security scope managed by the security authority of the vulnerable component. In this case, the vulnerable component and the impacted component are different and managed by different security authorities.
Confidentiality: Low: There is some loss of confidentiality. Access to some restricted information is obtained, but the attacker does not have control over what information is obtained, or the amount or kind of loss is limited. The information disclosure does not cause a direct, serious loss to the impacted component.
Integrity: None: There is no loss of integrity within the impacted component.
Availability: None: There is no impact to availability within the impacted component.

Definitions: FIRST CVSS v3.1 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 21 Apr 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 30 Oct 2026.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponized: A Metasploit exploit module or Exploit-DB entry exists (Metasploit scanner modules do not count), or CISA SSVC or the CVSS exploit maturity reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

Upgrade freescout and freescout-help-desk/freescout to 1.8.213.

Affected software

Product	Affected	Fixed in
freescout-help-deskfreescout	Affected <1.8.213	Fixed in 1.8.213
GitHubfreescout-help-desk/freescout`pkg:github/freescout-help-desk/freescout`Other threats	Affected <1.8.213	Fixed in 1.8.213

Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.

AI-suggested

Upgrade FreeScout to version 1.8.213 or later, where this SSRF vulnerability has been patched. Since this is a self-hosted product, administrators must apply the update to remediate the issue. No vendor advisory content contradicts this; therefore, patching is the recommended and effective mitigation.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a Server-Side Request Forgery (SSRF) vulnerability in the IMAP/SMTP connection test functionality of FreeScout's `MailboxesController`. Three AJAX actions `fetch_test` (line 731), `send_test` (line 682), and `imap_folders` (line 773) in `app/Http/Controllers/MailboxesController.php` pass admin-configured `in_server`/`in_port` and `out_server`/`out_port` values directly to `fsockopen()` via `Helper::checkPort()` and to IMAP/SMTP client connections with zero SSRF protection. There is no IP validation, no hostname restriction, no blocklist of internal ranges, and no call to the project's own `sanitizeRemoteUrl()` or `checkUrlIpAndHost()` functions. The validation block in `connectionIncomingSave()` is entirely commented out. An authenticated admin can configure a mailbox's IMAP or SMTP server to point at any internal host and port, then trigger a connection test. The server opens raw TCP connections (via `fsockopen()`) and protocol-level connections (via IMAP client or SMTP transport) to the attacker-specified target. The response differentiates open from closed ports, enabling internal network port scanning. When the IMAP client connects to a non-IMAP service, the target's service banner or error response is captured in the IMAP debug log and returned in the AJAX response's `log` field, making this a semi-blind SSRF that enables service fingerprinting. In cloud environments, the metadata endpoint at `169[.]254[.]169[.]254` can be probed and partial response data may be leaked through protocol error messages. This is distinct from the `sanitizeRemoteUrl()` redirect bypass (freescout-3) -- different code path, different root cause, different protocol layer. Version 1.8.213 patches the vulnerability.

Impact

An authenticated administrator can exploit this vulnerability to perform SSRF attacks that allow internal network port scanning and service fingerprinting. This can expose internal services and cloud metadata endpoints, potentially leaking sensitive information. The CVSS score of 4.1 reflects a medium severity with low confidentiality impact, no integrity or availability impact, and requires high privileges (admin) to exploit.

CWE-918Server-Side Request Forgery (opens in a new tab)
Base weaknessCWE Top 25 (2025): #22OWASP Top 10 A01:2025: Broken Access Control (opens in a new tab)
The web server receives a URL or similar request from an upstream component and retrieves the contents of this URL, but it does not sufficiently ensure that the request is being sent to the expected destination.
Implementation · Operation
If there is a known list of applications, IP, hostname, and/or domains to which the product is allowed to communicate, then use allowlists to ensure that outgoing requests are restricted to these known entities. The allowlists could be in the application code or possibly enforced by firewalls or network segmentation.
Implementation · Operation
If the product is expected to be able to connect to arbitrary IP addresses or domains, consider using a denylist that includes private network addresses, internal domain names, etc. The denylist could be in the application code or possibly enforced by firewalls or network segmentation.
Implementation · Input Validation
Assume all input is malicious. Use an "accept known good" input validation strategy, i.e., use a list of acceptable inputs that strictly conform to specifications. Reject any input that does not strictly conform to specifications, or transform it into something that does.
OWASP Cheat Sheets
Server Side Request Forgery Prevention (opens in a new tab)
Unvalidated Redirects and Forwards (opens in a new tab)
Cross Site Scripting Prevention (opens in a new tab)
DOM based XSS Prevention (opens in a new tab)
Authorization (opens in a new tab)
OWASP ASVS 4.0.3
V12.6.1 (opens in a new tab)
V5.2.6 (opens in a new tab)
Attack patterns
Server Side Request Forgery (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

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Exploitation evidence

What to do

Affected software

Description

AI analysisMachine-generated, updated 21 Apr 2026, 16:46 UTC

WeaknessesCWE-918

Technical details

References

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