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EPSS 0.3%top 82%

CVE-2026-41903: CWE-863: Incorrect Authorization in freescout-help-desk freescout

0
Medium
VulnerabilityCVE-2026-41903cvecve-2026-41903cwe-863
Published: 05/07/2026 (05/07/2026, 18:02:01 UTC)
Source: CVE Database V5
Vendor/Project: freescout-help-desk
Product: freescout

Description

CVE-2026-41903 is an authorization vulnerability in FreeScout versions prior to 1.8.217. Users with the PERM_EDIT_USERS permission, intended only for general user-profile editing, can exploit this flaw to read and modify notification subscriptions of any other user, including administrators, by sending a crafted POST request. This allows a non-admin attacker to silently disable admin notifications such as email, browser, and mobile alerts, potentially suppressing important security and operational messages. The issue is a variant of a previously addressed notification authorization bypass but affects a different code path. A patch fixing this vulnerability is available in FreeScout version 1.8.217. The CVSS score is 5.

CVSS v3.1

Score 5.4medium

Attack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
Low
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:L

Affected software

GitHub Actionsmore threats →ai
freescout-help-desk/freescout
pkg:github/freescout-help-desk/freescout
Affected versions
<1.8.217

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AI-Powered Analysis

Machine-generated threat intelligence

AILast updated: 05/15/2026, 10:50:34 UTC

Technical Analysis

FreeScout versions before 1.8.217 contain an incorrect authorization vulnerability (CWE-863) where users with the PERM_EDIT_USERS permission can manipulate notification subscriptions of other users, including admins. This is achieved by sending a single POST request that bypasses intended access controls. The vulnerability enables attackers to disable critical notifications silently, impacting alerting mechanisms. This issue is related to but distinct from CVE-2025-48472, as the previous fix did not cover this specific code path. The vulnerability has been patched in version 1.8.217.

Potential Impact

An attacker with limited privileges (PERM_EDIT_USERS) can alter notification settings of any user, including administrators, without their knowledge. This can suppress security alerts and conversation-assignment notifications, potentially delaying response to security incidents or operational issues. There is no direct confidentiality impact, but integrity and availability of notification mechanisms are affected.

Mitigation Recommendations

Upgrade FreeScout to version 1.8.217 or later, where this vulnerability has been patched. No other official remediation or temporary fixes are documented. Users should apply the update promptly to restore proper authorization controls on notification subscription management.

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Technical Details

Data Version
5.2
Assigner Short Name
GitHub_M
Date Reserved
2026-04-22T15:11:54.672Z
Cvss Version
3.1
State
PUBLISHED
Remediation Level
null

Threat ID: 69fcdf2dcbff5d86101f12dc

Added to database: 05/07/2026, 18:51:25 UTC

Last enriched: 05/15/2026, 10:50:34 UTC

Last updated: 07/31/2026, 19:22:58 UTC

Views: 107

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