RTIR's ticket creation forms show the subject of the related ticket when splitting a ticket or creating an incident
Source GCVE Database
Not known to be exploited · CVSS 5.3 Medium : upgrade to 6.0.4 when convenient.
Data as of 30 Oct 2026, 20:21 UTC
Thin evidence
One scorer or none| CNA (CERT-PL) | CVSS 4.0 | 5.3 |
|---|
- Patch
- Available – fixed in 6.0.4
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:NExploitation evidence
Disclosed: evidence found.
CVE published 30 Oct 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 30 Oct 2026.
What to do
Upgrade RT for Incident Response to 6.0.4.
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| Best Practical SolutionsRT for Incident Response | Affected
| Fixed in
|
GitHubRT for Incident Responsepkg:github/RT for Incident ResponseOther threats | Affected
| Fixed in
|
Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.
AI-suggested
Upgrade RTIR to version 6.0.4 or later, where this vulnerability is fixed. Versions prior to 6.0.4 are vulnerable except for version 5.0, which is not affected. No other mitigation is indicated by the vendor advisory.
Description
RTIR's ticket creation forms improperly render the subject of related tickets without HTML escaping when splitting a ticket or creating an incident from a report. This allows an attacker who can send an email report to inject script code in the ticket subject, which executes in the session of the incident handler who processes the ticket. The vulnerability was fixed in RTIR version 6.0.4; version 5.0 is not affected.