Threats affecting pkg:github/RT for Incident Response

RTIR's ticket creation forms show the subject of the related ticket when splitting a ticket or creating an incident from a report, and they render that subject without HTML escaping. A ticket subject containing script runs it when a user opens either form. RTIR grants everyone the right to create Incident Reports by default, so an unauthenticated sender of an emailed report can set that subject. The script then runs in the session of the incident handler who creates an incident from the report or splits it, and can act in RT with that user's authority.  The issue was fixed in version 6.0.4. RTIR 5.0 is not affected.

RTIR extends RT's HTML scrubber to allow an internal link placeholder, and the extension lets through any link that merely contains the placeholder, including links using the executable javascript: scheme. The change applies to the whole RT instance once RTIR is installed, not only to RTIR's own queues. Anyone who can add HTML content to a ticket on such an instance can store such a link. That includes an unauthenticated sender of HTML email to the Incident Reports queue, which RTIR opens to everyone by default. Script runs when a user clicks the link, in that user's session, and can act in RT with that user's authority. This issue was fixed in version 5.0.11 and 6.0.4