CVE-2024-13568: Fluent Support (WordPress plugin) · Information Exposure
Affects Fluent Support (WordPress plugin)Source CVE Database V5
Not known to be exploited · CVSS 7.5 High.
Data as of 25 Oct 2026, 19:02 UTC
- EPSS
- 0.4% chance of exploitation in 30 days – higher than 37% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:NExploitation evidence
Disclosed: evidence found.
CVE published 1 Mar 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-25.
What to do
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| techjewel Fluent Support – Helpdesk & Customer Support Ticket System | Affected
| Fixed in– |
AI-suggested
Until an official fix is released, administrators should consider restricting direct access to the /wp-content/uploads/fluent-support directory via web server configuration (e.g., using .htaccess rules or equivalent) to prevent unauthorized file retrieval. Monitoring for suspicious access attempts to this directory is also advisable.
Description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.