CVE-2024-20253: Cisco Unified Contact Center Enterprise · Deserialization of Untrusted Data

Attack Vector: Network

The vulnerable component is bound to the network stack and the set of possible attackers extends beyond the other options listed, up to and including the entire Internet. Such a vulnerability is often termed 'remotely exploitable' and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).

Attack Complexity: Low

Specialized access conditions or extenuating circumstances do not exist. An attacker can expect repeatable success against the vulnerable component.

Privileges Required: None

The attacker is unauthorized prior to attack, and therefore does not require any access to settings or files to carry out an attack.

User Interaction: None

The vulnerable system can be exploited without any interaction from any user.

Scope: Changed

An exploited vulnerability can affect resources beyond the security scope managed by the security authority of the vulnerable component. In this case, the vulnerable component and the impacted component are different and managed by different security authorities.

Confidentiality: Low

There is some loss of confidentiality. Access to some restricted information is obtained, but the attacker does not have control over what information is obtained, or the amount or kind of loss is limited. The information disclosure does not cause a direct, serious loss to the impacted component.

Integrity: Low

Modification of data is possible, but the attacker does not have control over the consequence of a modification, or the amount of modification is limited. The data modification does not have a direct, serious impact on the impacted component.

Availability: High

There is total loss of availability, resulting in the attacker being able to fully deny access to resources in the impacted component; this loss is either sustained (while the attacker continues to deliver the attack) or persistent (the condition persists even after the attack has completed). Alternatively, the attacker has the ability to deny some availability, but the loss of availability presents a direct, serious consequence to the impacted component (e.g., the attacker cannot disrupt existing connections, but can prevent new connections; the attacker can repeatedly exploit a vulnerability that, in each instance of a successful attack, leaks a only small amount of memory, but after repeated exploitation causes a service to become completely unavailable).

Definitions: FIRST CVSS v3.1 specification.