CVE-2024-44657 identifies a critical SQL Injection vulnerability in the PHPGurukul Complaint Management System version 2.0. The vulnerability exists in the between-date-userreport.php file, where the fromdate and todate parameters are not properly sanitized or validated before being incorporated into SQL queries. This lack of input validation allows an attacker to inject arbitrary SQL code, which can alter the intended query logic. Exploiting this vulnerability could enable attackers to retrieve sensitive complaint data, modify records, or escalate privileges within the application database. Since the vulnerability is in a reporting module, it is likely accessible to authenticated users or possibly even unauthenticated users if the endpoint is exposed. No official patch or CVSS score has been published yet, and no known exploits have been observed in the wild. However, SQL Injection remains one of the most severe and commonly exploited vulnerabilities due to its potential to compromise data confidentiality, integrity, and availability. The absence of CWE identifiers and patch links suggests this is a newly disclosed issue requiring urgent attention from system administrators and developers maintaining PHPGurukul Complaint Management System deployments.

For European organizations, this vulnerability poses a significant risk to the confidentiality and integrity of complaint management data, which often contains sensitive personal and organizational information. Exploitation could lead to unauthorized data disclosure, data tampering, or deletion, undermining trust and compliance with data protection regulations such as GDPR. The availability of the complaint management system could also be impacted if attackers execute destructive SQL commands. Organizations relying on PHPGurukul Complaint Management System 2.0 for regulatory or customer service processes may experience operational disruptions and reputational damage. Furthermore, the potential for lateral movement or privilege escalation within the affected environment could increase the scope of impact beyond the initial system. Given the critical nature of complaint data in sectors like public administration, healthcare, and consumer services, the threat is particularly relevant to European entities handling such data.

To mitigate this vulnerability, organizations should immediately audit and sanitize all inputs to the between-date-userreport.php script, specifically the fromdate and todate parameters. Implementing parameterized queries or prepared statements is essential to prevent SQL Injection attacks. If source code access is available, refactor the vulnerable code to use secure database access methods. Restrict access to the reporting module to authenticated and authorized users only, and consider network-level controls such as IP whitelisting or VPN access. Monitoring and logging database queries related to these parameters can help detect exploitation attempts. Since no official patch is currently available, organizations should engage with PHPGurukul or the software vendor for updates or consider applying community-developed fixes. Additionally, conducting a thorough security assessment of the entire complaint management system is recommended to identify other potential vulnerabilities. Regular backups and incident response plans should be in place to recover from any data integrity incidents.