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VulnerabilityPublished Updated

CVE-2024-57728: SimpleHelp · Path Traversal

Affects SimpleHelpSource CVE Database V5

0

Exploited in the wild · used in ransomware campaigns · KEV due 8 May 2026 · public detection template (Nuclei) · 64% EPSS : apply the vendor's fix or mitigations to SimpleHelp now.

Data as of 26 Oct 2026, 09:15 UTC

CVSS 3.1 base score
7.2High
How severe the flaw is on the 0–10 CVSS scale.
KEV deadline
 US federal agencies must patch by this date; a sensible deadline for everyone else.
Ransomware
Used in ransomware campaigns
EPSS
64.4% chance of exploitation in 30 days – higher than 99% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Exploitation evidence

t = 0 is the CVE’s publication on cve.org

  1. Disclosed: evidence found.

    CVE published 15 Jan 2025

  2. Weaponised: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  3. Exploited in the wild: evidence found.

    Listed in CISA KEV 1.3 years after disclosure

  4. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

Timeline

  1. CVE ID reserved

    by MITRE Corporation

    , 6 days before disclosure

  2. CVE published

    on cve.org

    , t = 0

  3. Added to CISA KEV (opens in a new tab)

    exploitation confirmed · ransomware use known

    , 1.3 years after disclosure

  4. KEV remediation due

    US federal deadline

    , 1.3 years after disclosure

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), CISA KEV (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 26 Oct 2026.

What to do

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

Affected software

ProductAffectedFixed in
SimpleHelp SimpleHelpAffected
  • <=5.5.7
Fixed in–

Description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

References

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