CVE-2025-10658: SupportCandy (WordPress plugin) · Improper Restriction of Excessive Authentication Attempts
Affects SupportCandy (WordPress plugin)Source CVE Database V5
Not known to be exploited · CVSS 6.5 Medium.
Data as of 26 Oct 2026, 06:26 UTC
- EPSS
- 0.3% chance of exploitation in 30 days – higher than 27% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:NExploitation evidence
Disclosed: evidence found.
CVE published 20 Sep 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-26.
What to do
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| psmplugins SupportCandy – Helpdesk & Customer Support Ticket System | Affected
| Fixed in– |
AI-suggested
Until a fix is available, consider implementing external rate limiting or additional authentication controls on the OTP verification process to reduce brute force risk.
Description
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
References
- wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve (opens in a new tab)
- plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php (opens in a new tab)
- plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php (opens in a new tab)
- plugins.trac.wordpress.org/changeset/3364335/ (opens in a new tab)