VulnerabilityPublished 15 Oct 2025Updated 22 Oct 2025

CVE-2025-10869: Oct8ne Chatbot · XSS or 'Cross-site Scripting'

Affects Oct8ne ChatbotSource CVE Database V5

Not known to be exploited · CVSS 5.3 Medium.

Data as of 26 Oct 2026, 17:16 UTC

CVSS 4.0 base score

5.3Medium

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.2% chance of exploitation in 30 days – higher than 14% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N

Attack Vector: Network
Attack Complexity: Low
Attack Requirements: None
Privileges Required: None
User Interaction: Passive
Vulnerable system confidentiality: None
Vulnerable system integrity: None
Vulnerable system availability: None
Subsequent system confidentiality: Low
Subsequent system integrity: Low
Subsequent system availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable system is bound to the network stack and the set of possible attackers extends beyond the other options listed below, up to and including the entire Internet. Such a vulnerability is often termed “remotely exploitable” and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: The attacker must take no measurable action to exploit the vulnerability. The attack requires no target-specific circumvention to exploit the vulnerability. An attacker can expect repeatable success against the vulnerable system.
Attack Requirements: None: The successful attack does not depend on the deployment and execution conditions of the vulnerable system. The attacker can expect to be able to reach the vulnerability and execute the exploit under all or most instances of the vulnerability.
Privileges Required: None: The attacker is unauthorized prior to attack, and therefore does not require any access to settings or files of the vulnerable system to carry out an attack.
User Interaction: Passive: Successful exploitation of this vulnerability requires limited interaction by the targeted user with the vulnerable system and the attacker’s payload. These interactions would be considered involuntary and do not require that the user actively subvert protections built into the vulnerable system.
Vulnerable system confidentiality: None: There is no loss of confidentiality within the Vulnerable System.
Vulnerable system integrity: None: There is no loss of integrity within the Vulnerable System.
Vulnerable system availability: None: There is no impact to availability within the Vulnerable System.
Subsequent system confidentiality: Low: There is some loss of confidentiality. Access to some restricted information is obtained, but the attacker does not have control over what information is obtained, or the amount or kind of loss is limited. The information disclosure does not cause a direct, serious loss to the Subsequent System.
Subsequent system integrity: Low: Modification of data is possible, but the attacker does not have control over the consequence of a modification, or the amount of modification is limited. The data modification does not have a direct, serious impact to the Subsequent System.
Subsequent system availability: None: There is no impact to availability within the Subsequent System or all availability impact is constrained to the Vulnerable System.

Definitions: FIRST CVSS v4.0 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 15 Oct 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 26 Oct 2026.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponised: Public exploit code exists in Metasploit or Exploit-DB, or CISA SSVC or the CVSS exploit maturity reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

Affected software

Product	Affected	Fixed in
Oct8ne Chatbot	Affected =2.3	Fixed in–

AI-suggested

Immediately review and restrict access to the /Data/SaveInteractions endpoint to trusted users or internal networks only.
Implement strict input validation and output encoding on all user-supplied data, especially in transcript generation and email rendering processes, to neutralize potentially malicious scripts.
Disable or limit the automatic emailing of chat transcripts until a vendor patch is available.
Educate users and support staff to recognize suspicious emails containing chat transcripts and avoid opening unexpected or unverified messages.
Monitor logs for unusual activity related to transcript creation or access patterns indicative of exploitation attempts.
Engage with Oct8ne vendor support to obtain or request a security patch addressing this vulnerability.
Consider deploying Content Security Policy (CSP) headers to mitigate the impact of injected scripts in browsers.
Use email security gateways to scan and filter malicious content in incoming emails.
Regularly update and audit chatbot software and dependencies to reduce exposure to known vulnerabilities.

Description

Stored Cross-site Scripting (XSS) in Oct8ne Chatbot v2.3. This vulnerability allows an attacker to execute JavaScript code in the victim's browser by injecting a malicious payload through the creation of a transcript that is sent by email. This vulnerability can be exploited to steal sensitive user data, such as session cookies, or to perform actions on behalf of the user, through /Data/SaveInteractions.

Impact

For European organizations, this vulnerability poses a moderate risk primarily to confidentiality and integrity of user data. Attackers exploiting this flaw can hijack user sessions, steal sensitive information, or perform actions impersonating legitimate users, potentially leading to data breaches or unauthorized transactions. Organizations using Oct8ne Chatbot 2.3, especially those relying on emailed chat transcripts for customer support or communication, face increased exposure. The impact is heightened in sectors handling sensitive personal or financial data, such as banking, healthcare, and e-commerce. Additionally, phishing campaigns leveraging malicious transcripts could amplify the threat. Although availability is not directly affected, the reputational damage and regulatory consequences under GDPR for data leakage could be significant. The medium severity score reflects that exploitation requires user interaction but no authentication, making it a realistic threat vector in operational environments.

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') (opens in a new tab)
Base weaknessLikelihood of exploit: HighCWE Top 25 (2025): #1OWASP Top 10 A05:2025: Injection (opens in a new tab)
The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.
Architecture and Design · Libraries or Frameworks
Use a vetted library or framework that does not allow this weakness to occur or provides constructs that make this weakness easier to avoid.
Implementation · Architecture and Design
Understand the context in which your data will be used and the encoding that will be expected. This is especially important when transmitting data between different components, or when generating outputs that can contain multiple encodings at the same time, such as web pages or multi-part mail messages.
Architecture and Design · Implementation · Attack Surface Reduction
Understand all the potential areas where untrusted inputs can enter your software: parameters or arguments, cookies, anything read from the network, environment variables, reverse DNS lookups, query results, request headers, URL components, e-mail, files, filenames, databases, and any external systems that provide…
OWASP Cheat Sheets
Cross Site Scripting Prevention (opens in a new tab)
DOM based XSS Prevention (opens in a new tab)
Injection Prevention (opens in a new tab)
Abuse Case (opens in a new tab)
Deserialization (opens in a new tab)
OWASP ASVS 4.0.3
V5.3.3 (opens in a new tab)
V1.5.1 (opens in a new tab)
Attack patterns
XSS Using MIME Type Mismatch (opens in a new tab)
DOM-Based XSS (opens in a new tab)
Reflected XSS (opens in a new tab)
Stored XSS (opens in a new tab)
Cross-Site Scripting (XSS) (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

incibe.es/en/incibe-cert/notices/aviso/stored-cross-site-scripting-xss-oct8ne-chatbot (opens in a new tab)

Community reviews

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Exploitation evidence

What to do

Affected software

Description

AI analysisMachine-generated, updated 22 Oct 2025, 13:24 UTC

WeaknessesCWE-79

Technical details

References

Community reviews

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