VulnerabilityPublished 22 Oct 2025Updated 23 Oct 2025

CVE-2025-11952: Oct8ne Chatbot · XSS or 'Cross-site Scripting'

Affects Oct8ne ChatbotSource CVE Database V5

Not known to be exploited · CVSS 5.3 Medium.

Data as of 26 Oct 2026, 17:16 UTC

CVSS 4.0 base score

5.3Medium

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.1% chance of exploitation in 30 days – higher than 9% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N

Attack Vector: Network
Attack Complexity: Low
Attack Requirements: None
Privileges Required: None
User Interaction: Passive
Vulnerable system confidentiality: None
Vulnerable system integrity: None
Vulnerable system availability: None
Subsequent system confidentiality: Low
Subsequent system integrity: Low
Subsequent system availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable system is bound to the network stack and the set of possible attackers extends beyond the other options listed below, up to and including the entire Internet. Such a vulnerability is often termed “remotely exploitable” and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: The attacker must take no measurable action to exploit the vulnerability. The attack requires no target-specific circumvention to exploit the vulnerability. An attacker can expect repeatable success against the vulnerable system.
Attack Requirements: None: The successful attack does not depend on the deployment and execution conditions of the vulnerable system. The attacker can expect to be able to reach the vulnerability and execute the exploit under all or most instances of the vulnerability.
Privileges Required: None: The attacker is unauthorized prior to attack, and therefore does not require any access to settings or files of the vulnerable system to carry out an attack.
User Interaction: Passive: Successful exploitation of this vulnerability requires limited interaction by the targeted user with the vulnerable system and the attacker’s payload. These interactions would be considered involuntary and do not require that the user actively subvert protections built into the vulnerable system.
Vulnerable system confidentiality: None: There is no loss of confidentiality within the Vulnerable System.
Vulnerable system integrity: None: There is no loss of integrity within the Vulnerable System.
Vulnerable system availability: None: There is no impact to availability within the Vulnerable System.
Subsequent system confidentiality: Low: There is some loss of confidentiality. Access to some restricted information is obtained, but the attacker does not have control over what information is obtained, or the amount or kind of loss is limited. The information disclosure does not cause a direct, serious loss to the Subsequent System.
Subsequent system integrity: Low: Modification of data is possible, but the attacker does not have control over the consequence of a modification, or the amount of modification is limited. The data modification does not have a direct, serious impact to the Subsequent System.
Subsequent system availability: None: There is no impact to availability within the Subsequent System or all availability impact is constrained to the Vulnerable System.

Definitions: FIRST CVSS v4.0 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 22 Oct 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 26 Oct 2026.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponised: Public exploit code exists in Metasploit or Exploit-DB, or CISA SSVC or the CVSS exploit maturity reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

Affected software

Product	Affected	Fixed in
Oct8ne Chatbot	Affected =2.3	Fixed in–

AI-suggested

Immediately audit and restrict access to the /Records/SendSummaryMail endpoint to trusted users only, if possible.
Implement input validation and output encoding on all user-supplied data used in transcript generation to neutralize malicious scripts.
Employ Content Security Policy (CSP) headers to restrict the execution of unauthorized scripts in browsers.
Educate users to be cautious when opening chatbot transcript emails, especially those from unknown or unexpected sources.
Monitor email systems for suspicious transcript emails containing unusual scripts or payloads.
If patching is not yet available, consider disabling the transcript email functionality temporarily to prevent exploitation.
Work with Oct8ne vendor support to obtain or request a security patch addressing this vulnerability.
Conduct regular security assessments of chatbot integrations and email workflows to detect similar injection flaws.

Description

Stored Cross-site Scripting (XSS) in Oct8ne Chatbot v2.3. This vulnerability allows an attacker to execute JavaScript code in the victim's browser by injecting a malicious payload through the creation of a transcript that is sent by email. This vulnerability can be exploited to steal sensitive user data, such as session cookies, or to perform actions on behalf of the user, through /Records/SendSummaryMail.

Impact

For European organizations using Oct8ne Chatbot version 2.3, this vulnerability poses a significant risk to confidentiality and integrity of user data. Successful exploitation can lead to session hijacking, unauthorized actions performed with the victim's privileges, and potential data leakage. This can result in compromised user accounts, unauthorized access to sensitive business information, and reputational damage. Since the chatbot may be integrated into customer support or internal communication workflows, exploitation could disrupt business operations or lead to compliance violations under GDPR if personal data is exposed. The medium severity score indicates a moderate but tangible risk, especially in environments where users frequently interact with chatbot transcripts via email. The lack of authentication requirement for injection increases the attack surface, making it easier for external attackers to attempt exploitation. However, the need for user interaction to trigger the payload somewhat limits the immediacy of impact.

CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') (opens in a new tab)
Base weaknessLikelihood of exploit: HighCWE Top 25 (2025): #1OWASP Top 10 A05:2025: Injection (opens in a new tab)
The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.
Architecture and Design · Libraries or Frameworks
Use a vetted library or framework that does not allow this weakness to occur or provides constructs that make this weakness easier to avoid.
Implementation · Architecture and Design
Understand the context in which your data will be used and the encoding that will be expected. This is especially important when transmitting data between different components, or when generating outputs that can contain multiple encodings at the same time, such as web pages or multi-part mail messages.
Architecture and Design · Implementation · Attack Surface Reduction
Understand all the potential areas where untrusted inputs can enter your software: parameters or arguments, cookies, anything read from the network, environment variables, reverse DNS lookups, query results, request headers, URL components, e-mail, files, filenames, databases, and any external systems that provide…
OWASP Cheat Sheets
Cross Site Scripting Prevention (opens in a new tab)
DOM based XSS Prevention (opens in a new tab)
Injection Prevention (opens in a new tab)
Abuse Case (opens in a new tab)
Deserialization (opens in a new tab)
OWASP ASVS 4.0.3
V5.3.3 (opens in a new tab)
V1.5.1 (opens in a new tab)
Attack patterns
XSS Using MIME Type Mismatch (opens in a new tab)
DOM-Based XSS (opens in a new tab)
Reflected XSS (opens in a new tab)
Stored XSS (opens in a new tab)
Cross-Site Scripting (XSS) (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

incibe.es/en/incibe-cert/notices/aviso/stored-cross-site-scripting-xss-oct8ne-chatbot (opens in a new tab)

Community reviews

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Exploitation evidence

What to do

Affected software

Description

AI analysisMachine-generated, updated 29 Oct 2025, 09:00 UTC

WeaknessesCWE-79

Technical details

References

Community reviews

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