CVE-2025-3089VulnerabilityPublished 12 Aug 2025

CVE-2025-3089: ServiceNow AI Platform · Insecure Direct Object Reference

Affects ServiceNow AI PlatformSource CVE Database V5

Not known to be exploited · CVSS 5.3 Medium.

Data as of 26 Oct 2026, 07:57 UTC

CVSS 4.0 base score

5.3Medium

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.3% chance of exploitation in 30 days – higher than 28% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N

Attack Vector: Network
Attack Complexity: Low
Attack Requirements: None
Privileges Required: Low
User Interaction: None
Vulnerable system confidentiality: None
Vulnerable system integrity: Low
Vulnerable system availability: None
Subsequent system confidentiality: None
Subsequent system integrity: None
Subsequent system availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable system is bound to the network stack and the set of possible attackers extends beyond the other options listed below, up to and including the entire Internet. Such a vulnerability is often termed “remotely exploitable” and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: The attacker must take no measurable action to exploit the vulnerability. The attack requires no target-specific circumvention to exploit the vulnerability. An attacker can expect repeatable success against the vulnerable system.
Attack Requirements: None: The successful attack does not depend on the deployment and execution conditions of the vulnerable system. The attacker can expect to be able to reach the vulnerability and execute the exploit under all or most instances of the vulnerability.
Privileges Required: Low: The attacker requires privileges that provide basic capabilities that are typically limited to settings and resources owned by a single low-privileged user. Alternatively, an attacker with Low privileges has the ability to access only non-sensitive resources.
User Interaction: None: The vulnerable system can be exploited without interaction from any human user, other than the attacker.
Vulnerable system confidentiality: None: There is no loss of confidentiality within the Vulnerable System.
Vulnerable system integrity: Low: Modification of data is possible, but the attacker does not have control over the consequence of a modification, or the amount of modification is limited. The data modification does not have a direct, serious impact to the Vulnerable System.
Vulnerable system availability: None: There is no impact to availability within the Vulnerable System.
Subsequent system confidentiality: None: There is no loss of confidentiality within the Subsequent System or all confidentiality impact is constrained to the Vulnerable System.
Subsequent system integrity: None: There is no loss of integrity within the Subsequent System or all integrity impact is constrained to the Vulnerable System.
Subsequent system availability: None: There is no impact to availability within the Subsequent System or all availability impact is constrained to the Vulnerable System.

Definitions: FIRST CVSS v4.0 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 12 Aug 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-26.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponised: Public exploit code exists in Metasploit or Exploit-DB, or CISA SSVC reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

AI-suggested

European organizations should immediately verify their ServiceNow AI Platform version and apply the official patches provided by ServiceNow for the Aspen release. Beyond patching, organizations should conduct a thorough review of user privileges and access controls within the ServiceNow environment to ensure the principle of least privilege is enforced. Implementing enhanced monitoring and alerting for unusual or unauthorized changes within the platform can help detect exploitation attempts early. Network segmentation and restricting access to the ServiceNow platform to trusted IP ranges can reduce exposure. Additionally, organizations should audit logs for any suspicious activity related to privilege escalation or unauthorized data modifications. Regular security assessments and penetration testing focused on access control mechanisms within ServiceNow deployments can help identify residual risks. Finally, educating administrators and users about the risks of privilege misuse and enforcing strong authentication mechanisms, such as multi-factor authentication, will further reduce the attack surface.

Description

ServiceNow has addressed a Broken Access Control vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could allow a low privileged user to bypass access controls and perform a limited set of actions typically reserved for higher privileged users, potentially leading to unauthorized data modifications. This issue is addressed in the listed patches and family releases, which have been made available to hosted and self-hosted customers, as well as partners.

Impact

For European organizations, this vulnerability could lead to unauthorized data modifications within the ServiceNow AI Platform, which is widely used for IT service management, workflow automation, and AI-driven operational processes. Unauthorized changes could disrupt business workflows, corrupt critical data, or lead to compliance violations, especially in regulated industries such as finance, healthcare, and government sectors prevalent in Europe. The ability for low-privileged users to escalate their capabilities undermines internal security controls and could facilitate insider threats or lateral movement by attackers who have gained limited access. Given the network-exploitable nature of the vulnerability, attackers could potentially leverage it remotely, increasing the risk to cloud-hosted ServiceNow instances. The impact on data integrity and operational continuity could be significant, particularly for organizations relying heavily on automated AI-driven processes for critical decision-making or service delivery.

CWE-639Authorization Bypass Through User-Controlled Key (opens in a new tab)
Base weaknessLikelihood of exploit: HighCWE Top 25 (2025): #24OWASP Top 10 A01:2025: Broken Access Control (opens in a new tab)
The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.
Architecture and Design
For each and every data access, ensure that the user has sufficient privilege to access the record that is being requested.
Architecture and Design · Implementation
Make sure that the key that is used in the lookup of a specific user's record is not controllable externally by the user or that any tampering can be detected.
Architecture and Design
Use encryption in order to make it more difficult to guess other legitimate values of the key or associate a digital signature with the key so that the server can verify that there has been no tampering.
OWASP Cheat Sheets
Access Control (opens in a new tab)
Authorization Testing Automation (opens in a new tab)
Cross-Site Request Forgery Prevention (opens in a new tab)
Insecure Direct Object Reference Prevention (opens in a new tab)
Authorization (opens in a new tab)
OWASP ASVS 4.0.3
V4.1.2 (opens in a new tab)
V4.2.1 (opens in a new tab)
V8.3.8 (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2264930 (opens in a new tab)

Community reviews

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Exploitation evidence

What to do

Description

AI analysisMachine-generated, updated 12 Aug 2025, 16:33 UTC

WeaknessesCWE-639

Technical details

References

Community reviews

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