CVE-2025-41020VulnerabilityPublished 16 Oct 2025

CVE-2025-41020: Sergestec Exito · Insecure Direct Object Reference

Affects Sergestec ExitoSource CVE Database V5

Not known to be exploited · CVSS 7.1 High.

Data as of 26 Oct 2026, 06:26 UTC

CVSS 4.0 base score

7.1High

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.3% chance of exploitation in 30 days – higher than 27% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

Attack Vector: Network
Attack Complexity: Low
Attack Requirements: None
Privileges Required: Low
User Interaction: None
Vulnerable system confidentiality: High
Vulnerable system integrity: None
Vulnerable system availability: None
Subsequent system confidentiality: None
Subsequent system integrity: None
Subsequent system availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable system is bound to the network stack and the set of possible attackers extends beyond the other options listed below, up to and including the entire Internet. Such a vulnerability is often termed “remotely exploitable” and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: The attacker must take no measurable action to exploit the vulnerability. The attack requires no target-specific circumvention to exploit the vulnerability. An attacker can expect repeatable success against the vulnerable system.
Attack Requirements: None: The successful attack does not depend on the deployment and execution conditions of the vulnerable system. The attacker can expect to be able to reach the vulnerability and execute the exploit under all or most instances of the vulnerability.
Privileges Required: Low: The attacker requires privileges that provide basic capabilities that are typically limited to settings and resources owned by a single low-privileged user. Alternatively, an attacker with Low privileges has the ability to access only non-sensitive resources.
User Interaction: None: The vulnerable system can be exploited without interaction from any human user, other than the attacker.
Vulnerable system confidentiality: High: There is a total loss of confidentiality, resulting in all information within the Vulnerable System being divulged to the attacker. Alternatively, access to only some restricted information is obtained, but the disclosed information presents a direct, serious impact. For example, an attacker steals the administrator's password, or private encryption keys of a web server.
Vulnerable system integrity: None: There is no loss of integrity within the Vulnerable System.
Vulnerable system availability: None: There is no impact to availability within the Vulnerable System.
Subsequent system confidentiality: None: There is no loss of confidentiality within the Subsequent System or all confidentiality impact is constrained to the Vulnerable System.
Subsequent system integrity: None: There is no loss of integrity within the Subsequent System or all integrity impact is constrained to the Vulnerable System.
Subsequent system availability: None: There is no impact to availability within the Subsequent System or all availability impact is constrained to the Vulnerable System.

Definitions: FIRST CVSS v4.0 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 16 Oct 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-26.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponised: Public exploit code exists in Metasploit or Exploit-DB, or CISA SSVC reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

Affected software

Product	Affected	Fixed in
Sergestec Exito	Affected =8.0	Fixed in–

AI-suggested

1. Implement strict server-side authorization checks to ensure that users can only access resources they are permitted to view, specifically validating the 'id' parameter against the authenticated user's permissions. 2. Conduct a thorough code review of all endpoints handling user-controlled parameters to identify and remediate similar IDOR vulnerabilities. 3. Employ parameterized access control mechanisms or use indirect references (e.g., mapping internal IDs to opaque tokens) to prevent direct object reference manipulation. 4. Monitor access logs for unusual or unauthorized access patterns to the '/admin/ticket_a4.php' endpoint. 5. Restrict administrative interface access to trusted networks or via VPN to reduce exposure. 6. Apply patches or updates from Sergestec promptly once available. 7. Educate developers on secure coding practices related to authorization and input validation. 8. Consider deploying Web Application Firewalls (WAFs) with rules to detect and block suspicious parameter tampering attempts targeting the 'id' parameter.

Description

Insecure direct object reference (IDOR) vulnerability in Sergestec's Exito v8.0. This vulnerability allows an attacker to access data belonging to other customers through the 'id' parameter in '/admin/ticket_a4.php'.

Impact

The primary impact of CVE-2025-41020 is unauthorized disclosure of sensitive customer data due to improper authorization checks. For European organizations using Sergestec Exito 8.0, this could lead to breaches of personal data protected under GDPR, resulting in regulatory penalties, reputational damage, and loss of customer trust. The vulnerability affects confidentiality but does not directly impact data integrity or availability. However, exposure of sensitive information could facilitate further attacks such as social engineering or targeted phishing. Organizations in sectors like finance, healthcare, and critical infrastructure that rely on Exito for ticketing or customer management are particularly vulnerable. The ease of exploitation without user interaction or elevated privileges increases the likelihood of exploitation attempts. The lack of known exploits currently provides a window for proactive mitigation, but the risk remains significant given the high CVSS score and the sensitive nature of the data potentially exposed.

CWE-639Authorization Bypass Through User-Controlled Key (opens in a new tab)
Base weaknessLikelihood of exploit: HighCWE Top 25 (2025): #24OWASP Top 10 A01:2025: Broken Access Control (opens in a new tab)
The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.
Architecture and Design
For each and every data access, ensure that the user has sufficient privilege to access the record that is being requested.
Architecture and Design · Implementation
Make sure that the key that is used in the lookup of a specific user's record is not controllable externally by the user or that any tampering can be detected.
Architecture and Design
Use encryption in order to make it more difficult to guess other legitimate values of the key or associate a digital signature with the key so that the server can verify that there has been no tampering.
OWASP Cheat Sheets
Access Control (opens in a new tab)
Authorization Testing Automation (opens in a new tab)
Cross-Site Request Forgery Prevention (opens in a new tab)
Insecure Direct Object Reference Prevention (opens in a new tab)
Authorization (opens in a new tab)
OWASP ASVS 4.0.3
V4.1.2 (opens in a new tab)
V4.2.1 (opens in a new tab)
V8.3.8 (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-sergestec-products (opens in a new tab)

Community reviews

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Exploitation evidence

What to do

Affected software

Description

AI analysisMachine-generated, updated 16 Oct 2025, 09:13 UTC

WeaknessesCWE-639

Technical details

References

Community reviews

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