CVE-2025-4781 is a SQL Injection vulnerability identified in version 2.0 of the PHPGurukul Park Ticketing Management System, specifically within the /forgot-password.php file. The vulnerability arises from improper sanitization or validation of the 'email/contactno' input parameter, which is susceptible to malicious SQL payloads. An attacker can remotely exploit this flaw without authentication or user interaction, injecting crafted SQL commands that the backend database executes. This can lead to unauthorized data access, data manipulation, or potentially full compromise of the underlying database. The vulnerability has been publicly disclosed, increasing the risk of exploitation, although no known exploits are currently reported in the wild. The CVSS 4.0 score is 5.3, categorized as medium severity, reflecting a network attack vector with low attack complexity and no required privileges or user interaction, but limited impact on confidentiality, integrity, and availability. The vulnerability affects a niche product used for managing park ticketing operations, which may be deployed by organizations managing public venues or events. The lack of available patches or mitigations from the vendor increases the urgency for organizations to implement compensating controls.

For European organizations using the PHPGurukul Park Ticketing Management System 2.0, this vulnerability poses a risk of unauthorized access to sensitive customer data, including personal contact information submitted during password recovery. Exploitation could lead to data breaches, undermining customer trust and violating GDPR requirements for data protection and breach notification. Additionally, attackers could manipulate ticketing data, causing operational disruptions or financial losses. Given the public disclosure, attackers may develop exploits targeting these systems, increasing the risk of compromise. The impact is particularly significant for organizations operating public venues, amusement parks, or event management services where this software is deployed. Data integrity and availability could be affected if attackers modify or delete records, potentially disrupting business operations and customer service.

Since no official patches are currently available, European organizations should immediately implement input validation and sanitization on the 'email/contactno' parameter within the /forgot-password.php endpoint. Employing Web Application Firewalls (WAFs) with SQL Injection detection and prevention rules can help block malicious payloads. Organizations should conduct code reviews and penetration testing focused on SQL Injection vectors in this application. Restricting database user permissions to the minimum necessary can limit the impact of a successful injection. Monitoring logs for unusual query patterns or failed login attempts related to password recovery can provide early detection. If feasible, temporarily disabling the password recovery feature or replacing it with a secure alternative until a patch is released is advisable. Finally, organizations should prepare incident response plans addressing potential data breaches stemming from this vulnerability.